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Part I Supply Chain and Logistics Management: Overview |
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1 | (30) |
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3 | (10) |
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4 | (1) |
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5 | (2) |
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An Integrated, Value-Added Supply Chain |
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7 | (1) |
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7 | (1) |
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Leveraging the Supply Chain |
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8 | (1) |
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Supply Chain Strategy for a Competitive Advantage |
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9 | (1) |
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Segmenting the Supply Chain |
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10 | (1) |
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The Global Supply Chain and Technology |
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11 | (2) |
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Chapter 2 Understanding the Supply Chain |
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13 | (18) |
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13 | (1) |
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14 | (1) |
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Organizational and Supply Chain Strategy |
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15 | (1) |
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15 | (1) |
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16 | (1) |
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17 | (1) |
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Supply Chain Strategy Elements and Drivers |
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17 | (2) |
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Supply Chain Strategy Methodology |
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19 | (4) |
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Supply Chain Opportunities and Challenges |
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23 | (3) |
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Supply Chain Talent Pipeline |
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26 | (1) |
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Career Opportunities in Supply Chain and Logistics Management |
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27 | (1) |
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27 | (4) |
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Part II Planning for the Supply Chain |
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31 | (56) |
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Chapter 3 Demand Planning |
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33 | (18) |
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Forecasting Used to Be Strictly Like "Driving Ahead, Looking in the Rearview Mirror" |
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34 | (1) |
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35 | (1) |
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36 | (1) |
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36 | (1) |
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Forecasting Process Steps |
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37 | (1) |
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Quantitative Versus Qualitative Models |
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38 | (1) |
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38 | (1) |
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39 | (1) |
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Product Lifecycles and Forecasting |
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40 | (1) |
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41 | (1) |
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41 | (1) |
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41 | (1) |
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41 | (1) |
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42 | (1) |
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43 | (1) |
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44 | (1) |
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45 | (1) |
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45 | (1) |
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46 | (1) |
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46 | (1) |
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Forecast Error Measurement |
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47 | (1) |
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Demand Forecasting Technology and Best Practices |
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48 | (3) |
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Chapter 4 Inventory Planning and Control |
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51 | (18) |
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Independent Versus Dependent Demand Inventory |
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51 | (2) |
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53 | (1) |
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53 | (1) |
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Carrying or Holding Costs |
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54 | (1) |
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54 | (1) |
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54 | (1) |
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55 | (1) |
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Economic Order Quantity Model |
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56 | (1) |
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57 | (1) |
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Reorder Point (ROP) Models |
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57 | (1) |
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57 | (3) |
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60 | (1) |
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61 | (1) |
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ABC Method of Inventory Planning and Control |
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61 | (1) |
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Realities of ABC Classification |
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62 | (1) |
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Other Uses for ABC Classification |
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63 | (1) |
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Inventory Control and Accuracy |
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63 | (1) |
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63 | (1) |
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64 | (1) |
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Inventory Planning and Control Technology |
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65 | (1) |
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65 | (2) |
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67 | (1) |
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67 | (2) |
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Chapter 5 Aggregate Planning and Scheduling |
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69 | (18) |
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70 | (1) |
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Goods and Service Processes |
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70 | (2) |
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Planning and Scheduling Process Overview |
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72 | (2) |
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74 | (1) |
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74 | (2) |
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Demand and Supply Options |
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76 | (2) |
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Aggregate Planning Strategies |
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78 | (1) |
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Master Production Schedule |
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78 | (1) |
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79 | (1) |
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80 | (1) |
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Material Requirements Planning |
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80 | (1) |
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80 | (1) |
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81 | (2) |
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83 | (1) |
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84 | (1) |
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84 | (1) |
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Finite Capacity Scheduling |
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85 | (1) |
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85 | (1) |
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86 | (1) |
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Part III Supply Chain Operations |
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87 | (100) |
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Chapter 6 Procurement in the Supply Chain |
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89 | (14) |
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90 | (1) |
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90 | (1) |
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Other Supply Chain Strategies |
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91 | (2) |
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93 | (1) |
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Identify and Review Requirements |
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93 | (1) |
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94 | (1) |
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Identify and Select Suppliers |
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95 | (2) |
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Determine the Right Price |
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97 | (1) |
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98 | (1) |
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Follow Up to Ensure Correct Delivery |
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99 | (1) |
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100 | (1) |
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Approve Invoice for Payment |
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100 | (1) |
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100 | (1) |
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101 | (2) |
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Chapter 7 Transportation Systems |
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103 | (22) |
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Brief History of Transportation Systems in America |
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103 | (2) |
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Transportation Cost Structure and Modes |
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105 | (1) |
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105 | (1) |
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105 | (5) |
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110 | (1) |
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110 | (1) |
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110 | (1) |
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111 | (1) |
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Transportation Cost Factors and Elements |
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111 | (3) |
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114 | (1) |
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Effects of Deregulation on Pricing |
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115 | (1) |
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115 | (1) |
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116 | (1) |
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Domestic Transportation Documents |
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116 | (3) |
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International Transportation Documents |
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119 | (3) |
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122 | (1) |
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122 | (3) |
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Chapter 8 Warehouse Management and Operations |
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125 | (22) |
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Brief History of Warehousing in America |
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126 | (1) |
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Economic Needs for Warehousing |
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126 | (1) |
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127 | (1) |
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Warehouses by Customer Classification |
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127 | (1) |
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Warehouses by Role in the Supply Chain |
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128 | (1) |
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Warehouses by Ownership Type |
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129 | (2) |
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Warehouse Economic Benefits |
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131 | (1) |
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132 | (1) |
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Accumulation, Mixing, and Sorting |
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133 | (1) |
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134 | (1) |
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134 | (1) |
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135 | (1) |
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Warehouse Design and Layout |
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135 | (1) |
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135 | (2) |
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137 | (3) |
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140 | (1) |
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141 | (1) |
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142 | (1) |
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142 | (1) |
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143 | (1) |
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Warehouse Management Systems |
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143 | (2) |
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145 | (2) |
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Chapter 9 Order Management and Customer Relationship Management... |
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147 | (10) |
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148 | (1) |
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148 | (1) |
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148 | (1) |
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Order Preparation and Loading |
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149 | (1) |
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150 | (1) |
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Customer Relationship Management |
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150 | (1) |
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150 | (4) |
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Customer Relationship Management |
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154 | (1) |
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155 | (2) |
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Chapter 10 Reverse Logistics and Sustainability |
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157 | (16) |
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Reverse Logistics Activities |
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157 | (1) |
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158 | (1) |
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159 | (1) |
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159 | (1) |
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159 | (1) |
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Recycling and Waste Disposal |
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160 | (1) |
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160 | (1) |
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160 | (1) |
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160 | (1) |
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160 | (1) |
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161 | (1) |
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161 | (1) |
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Reverse Logistics Process |
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161 | (1) |
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161 | (1) |
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161 | (1) |
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162 | (1) |
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162 | (1) |
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162 | (1) |
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Reverse Logistics as a Strategy |
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162 | (1) |
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Using Reverse Logistics to Positively Impact Revenue |
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162 | (1) |
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Other Strategic Uses of Reverse Logistics |
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163 | (1) |
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Reverse Logistics System Design |
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164 | (1) |
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164 | (1) |
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Product Collection System |
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164 | (1) |
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Recycling or Disposal Centers |
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165 | (1) |
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165 | (1) |
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Reverse Logistics Challenges |
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165 | (1) |
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Retailer-Manufacturer Conflict |
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165 | (1) |
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Problem Returns and Their Symptoms |
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166 | (1) |
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166 | (1) |
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166 | (1) |
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Managing Reverse Logistics |
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166 | (1) |
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167 | (1) |
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Compacting the Distribution Cycle Time |
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168 | (1) |
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Reverse Logistics Information Technology Systems |
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168 | (1) |
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Centralized Return Centers |
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168 | (1) |
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169 | (1) |
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Remanufacture and Refurbishment |
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169 | (1) |
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170 | (1) |
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170 | (1) |
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170 | (1) |
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170 | (1) |
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Reverse Logistics and the Environment |
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170 | (1) |
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Supply Chain Sustainability |
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171 | (1) |
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171 | (2) |
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Chapter 11 Global Supply Chain Operations and Risk Management |
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173 | (14) |
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173 | (1) |
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Factors Influencing Globalization |
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174 | (1) |
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Reasons for a Company to Globalize |
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174 | (1) |
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Global Supply Chain Strategy Development |
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175 | (2) |
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International Transportation Methods |
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177 | (1) |
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177 | (1) |
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177 | (1) |
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178 | (1) |
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178 | (1) |
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178 | (1) |
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Global Supply Chain Risks and Challenges |
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178 | (1) |
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Questions to Consider When Going Global |
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179 | (1) |
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Key Global Supply Chain Challenges |
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180 | (1) |
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181 | (1) |
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Potential Risk Identification and Impact |
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181 | (1) |
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182 | (1) |
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183 | (1) |
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184 | (3) |
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Part IV Supply Chain Integration and Collaboration |
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187 | (36) |
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Chapter 12 Supply Chain Partners |
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189 | (10) |
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189 | (1) |
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190 | (1) |
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Steps in the Outsourcing Process |
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191 | (1) |
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Supply Chain and Logistics Outsourcing Partners |
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192 | (1) |
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Traditional Service Providers |
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192 | (1) |
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Third-Party Logistics Providers |
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193 | (3) |
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Fourth-Party Logistics Service Providers |
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196 | (3) |
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Chapter 13 Supply Chain Integration Through Collaborative Systems |
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199 | (12) |
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Internal and External Integration |
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200 | (1) |
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200 | (1) |
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201 | (5) |
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Supply Chain Collaboration Methods: A Closer Look |
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206 | (1) |
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206 | (1) |
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Efficient Consumer Response |
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207 | (1) |
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Collaborative Planning, Forecasting, and Replenishment |
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208 | (3) |
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Chapter 14 Supply Chain Technology |
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211 | (12) |
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211 | (2) |
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Supply Chain Information Needs |
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213 | (1) |
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Supply Chain Software Market |
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214 | (1) |
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215 | (1) |
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215 | (1) |
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Other Supply Chain Technologies |
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216 | (1) |
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SCM System Costs and Options |
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217 | (1) |
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Best-in-Class Versus Single Integrated Solution |
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217 | (1) |
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218 | (1) |
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Current and Future Trends in Supply Chain Software |
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218 | (1) |
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Short-Term Supply Chain Technology Trends |
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218 | (1) |
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Emerging Supply Chain Technology Trends |
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219 | (4) |
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Part V Supply Chain and Logistics Network Design |
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223 | (40) |
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Chapter 15 Facility Location Decision |
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225 | (24) |
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The Importance of Facility Location When Designing a Supply Chain |
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225 | (1) |
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Supply Chain Network Design Influencers |
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226 | (2) |
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Types of Distribution Networks |
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228 | (1) |
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Manufacturer Storage with Direct Shipping |
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228 | (1) |
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Manufacturer Storage with Direct Shipping and In-Transit Merge |
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229 | (1) |
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Distributor Storage with Carrier Delivery |
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230 | (2) |
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Distributor Storage with Last-Mile Delivery |
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232 | (1) |
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Manufacturer or Distributor Storage with Customer Pickup |
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233 | (1) |
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Retailer Storage with Customer Pickup |
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234 | (1) |
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Impact of E-Business on the Distribution Network |
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235 | (2) |
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237 | (1) |
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237 | (1) |
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Location Decision Hierarchy |
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238 | (2) |
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Dominant Factors in Manufacturing |
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240 | (1) |
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Dominant Factors in Services |
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240 | (1) |
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240 | (1) |
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Location Cost-Volume Analysis |
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240 | (2) |
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Weighted Factor Rating Method |
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242 | (1) |
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243 | (2) |
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The Transportation Problem Model |
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245 | (1) |
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246 | (1) |
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246 | (3) |
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Chapter 16 Facility Layout Decision |
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249 | (14) |
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249 | (1) |
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250 | (1) |
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250 | (3) |
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253 | (1) |
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Cellular (or Work Cell) Layouts |
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253 | (2) |
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255 | (1) |
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Facility Design in Service Organizations |
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255 | (1) |
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Designing and Improving Product Layouts |
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256 | (1) |
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Assembly Line Design and Balancing |
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256 | (2) |
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Work Cell Staffing and Balancing |
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258 | (2) |
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Warehouse Design and Layout Principles |
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260 | (1) |
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Design and Layout Process |
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260 | (1) |
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261 | (1) |
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262 | (1) |
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Part VI Supply Chain and Logistics Measurement, Control, and Improvement |
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263 | (38) |
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Chapter 17 Metrics and Measures |
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265 | (12) |
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Measurement and Control Methods |
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265 | (1) |
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266 | (1) |
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266 | (1) |
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267 | (1) |
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267 | (1) |
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Balanced Scorecard Approach |
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268 | (1) |
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269 | (1) |
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269 | (1) |
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270 | (1) |
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270 | (3) |
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Supply Chain Dashboard and KPIs |
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273 | (1) |
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274 | (1) |
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274 | (3) |
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Chapter 18 Lean and Agile Supply Chain and Logistics |
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277 | (16) |
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277 | (1) |
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278 | (1) |
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Value-Added Versus Non-Value-Added Activities |
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279 | (1) |
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280 | (1) |
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Lean Culture and Teamwork |
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281 | (1) |
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282 | (1) |
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283 | (1) |
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Team and Kaizen Objectives |
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283 | (1) |
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283 | (3) |
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286 | (1) |
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286 | (2) |
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288 | (1) |
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5S-Workplace Organization System |
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288 | (1) |
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289 | (1) |
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289 | (1) |
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Batch Size Reduction and Quick Changeover |
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289 | (1) |
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290 | (1) |
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291 | (1) |
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Total Productive Maintenance |
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291 | (1) |
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Pull/Kanban and Work Cells |
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291 | (1) |
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292 | (1) |
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Chapter 19 Outlook for Supply Chain and Logistics Management |
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293 | (8) |
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Supply Chain and Logistics Career Outlook |
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293 | (1) |
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Trends in Supply Chain and Logistics Management |
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294 | (1) |
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294 | (1) |
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295 | (1) |
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Supply Chain Leadership Trends |
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296 | (1) |
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Supply Chain Technology Trends |
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297 | (2) |
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299 | (2) |
References |
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301 | (4) |
Index |
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305 | |