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xiii | |
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xv | |
About the Authors |
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xvii | |
Preface |
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xxi | |
Acknowledgements |
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xxiii | |
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1 Introduction to Lean Six Sigma and Ten Commandments |
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1 | (8) |
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1.1 Introduction to Lean and Six Sigma |
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1 | (2) |
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1.2 Why Is the Integration of Lean and Six Sigma a Better Approach for Problem-solving? |
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3 | (2) |
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1.3 LSS Methodology: An Overview |
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5 | (1) |
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1.4 An Overview of the Ten Commandments of LSS |
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6 | (2) |
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8 | (1) |
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2 Alignment of Lean Six Sigma with Organisational Strategy |
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9 | (8) |
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9 | (1) |
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2.2 Need for Aligning LSS with Organisational Strategy |
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10 | (1) |
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2.3 What Is Hoshin Kanri? |
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11 | (2) |
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2.4 Applying Hoshin Kanri for Selection of LSS Projects |
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13 | (2) |
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2.5 Concluding Guidelines |
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15 | (2) |
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3 Lean Six Sigma Project Selection and Prioritisation |
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17 | (12) |
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17 | (1) |
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3.2 Characteristics of Good and Bad LSS Projects |
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18 | (1) |
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3.3 How to Select and Prioritise Projects? |
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19 | (3) |
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3.4 Who Is Responsible for Project Selection? |
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22 | (1) |
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3.5 Management of Project Reviews |
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23 | (2) |
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3.6 Common Reasons for Failure of LSS Projects in Organisations |
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25 | (2) |
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27 | (2) |
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4 Selecting Top Talent for Execution of Projects |
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29 | (16) |
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29 | (2) |
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4.2 Identifying Top Talent |
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31 | (2) |
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4.3 Traits of High Potential Employees |
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33 | (1) |
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4.4 High Potentials in Lean and Six Sigma |
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34 | (2) |
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4.5 Developing an Agile Program for Lean Six Sigma HiPo Selection |
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36 | (1) |
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4.6 LSS HiPo Selection Process |
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36 | (2) |
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4.7 Developing an Agile Program for HiPo in LSS |
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38 | (3) |
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4.8 Career Progression and Leadership Positions |
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41 | (4) |
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5 Leadership for Lean Six Sigma Deployment |
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45 | (12) |
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45 | (2) |
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5.2 Strategic Significance of LSS Leadership |
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47 | (1) |
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5.3 Essential Leadership Skills for Successful Deployment of LSS |
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47 | (2) |
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5.4 Leadership Behaviours for LSS Transformation |
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49 | (1) |
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5.5 Leadership Characteristics for Lean Six Sigma |
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50 | (3) |
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5.6 Leadership Styles for Lean Six Sigma |
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53 | (2) |
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55 | (2) |
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6 Effective Training and Design of Curriculum for Different LSS Roles |
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57 | (16) |
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57 | (2) |
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6.2 Lean Six Sigma Curriculum |
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59 | (1) |
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6.3 LSS Teaching and Training |
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60 | (2) |
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62 | (1) |
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62 | (2) |
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6.6 Curriculum Development |
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64 | (4) |
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6.7 Curriculum Assessment |
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68 | (2) |
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6.8 Challenges, Lesson Learnt and Sustainability |
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70 | (1) |
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71 | (2) |
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7 Development of Rewards and Recognitions for LSS |
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73 | (10) |
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73 | (1) |
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7.2 Why Rewards and Recognitions? |
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74 | (2) |
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7.3 Types of Reward and Recognition Systems Effective for LSS |
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76 | (3) |
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7.4 Rewards and Recognitions -- A Management Strategy for Effective Change Management |
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79 | (1) |
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80 | (3) |
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8 Lean Six Sigma Sustainability |
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83 | (8) |
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83 | (1) |
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8.2 Ten Critical Challenges in Sustaining LSS Implementations |
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84 | (3) |
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8.3 A Few Strategies to Overcome the Challenges of LSS' Sustainability |
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87 | (2) |
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89 | (2) |
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9 Linking Lean Six Sigma with Innovation and Organisational Learning |
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91 | (10) |
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91 | (1) |
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9.2 Linking LSS with Innovation |
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92 | (4) |
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9.3 Linking LSS with Organisational Learning |
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96 | (3) |
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99 | (2) |
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10 Linking Lean Six Sigma with Green and Environmental Sustainability |
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101 | (6) |
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101 | (1) |
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10.2 Green Lean Six Sigma and Environmental Sustainability |
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102 | (2) |
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10.3 Challenges and the Emerging Trend of Integration of Green Lean Six Sigma |
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104 | (2) |
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106 | (1) |
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11 Beyond LSS: Emerging Themes of Lean Six Sigma |
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107 | (10) |
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107 | (1) |
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11.2 Integration of LSS with Robotic Process Automation |
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108 | (2) |
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11.3 Integration of LSS with Big Data |
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110 | (2) |
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11.4 LSS within a Holistic Improvement Strategy and Methodology |
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112 | (1) |
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11.5 Integration of LSS with Statistical Engineering |
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113 | (1) |
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11.6 LSS in Public Sector Organisations |
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114 | (2) |
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11.7 Integration of LSS into Higher Educational Systems |
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116 | (1) |
References |
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117 | (12) |
Index |
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129 | |