In this new edition of the classic book, you'll learn how to get the most out of yourself and others by developing people management skills. You will also be introduced to the qualities needed for good leadership and specific solutions for overcoming and correcting poor management practices. Rich with anecdotes and vivid illustrations, Top Performance provides specialized instruction for improving relationships with supervisors, coworkers, and subordinates to achieve maximum effectiveness in any profession. This new edition includes three new chapters and a new foreword by Tom Ziglar.
| Foreword |
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9 | (2) |
| Preface |
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11 | (4) |
| Introduction |
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15 | (6) |
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Part 1 The Art of Top Performance |
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21 | (4) |
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2 Choosing to Be a Top Performer |
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25 | (12) |
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3 Causing Others to Want Your Leadership |
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37 | (11) |
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48 | (19) |
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67 | (12) |
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6 "Wait for Me, I'm Your Leader!" |
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79 | (13) |
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92 | (6) |
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8 "People Just Don't Care...." |
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98 | (3) |
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9 The Five P's of a Top Performing Business |
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101 | (10) |
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Part 2 The Science of Top Performance |
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10 "But I Thought You Said ..." |
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111 | (7) |
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11 Recognizing, Rewarding, and Role Modeling for Top Performance |
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118 | (12) |
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12 Getting to Know You ... and Me Too! |
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130 | (11) |
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141 | (6) |
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Part 3 Motivating the Top Performer |
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14 The Ziglar Performance Formula |
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147 | (8) |
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15 A Formula for Motivation |
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155 | (13) |
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16 Why You Manage---Why They Follow |
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168 | (9) |
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177 | (10) |
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18 Education to Overcome Management Paralysis |
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187 | (7) |
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19 The Secret to Management Motivation |
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194 | (18) |
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212 | (17) |
| Epilogue: A Unique Opportunity |
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229 | (3) |
| Acknowledgments |
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232 | (1) |
| Notes |
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233 | |
Zig Ziglar (1926-2012) was the bestselling author of many books on personal growth, leadership, sales, faith, and success, and a speaker who worked with clients and corporations of all sizes, from Fortune 500 companies to churches, schools, and nonprofit associations.
