The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific have been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.
Contributors |
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Acknowledgements |
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xiii | |
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xv | |
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1 Major Themes and Perspectives |
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3 | (12) |
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Part II Planning and Preparedness |
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2 Conceptualizing Organizational Resilience in Tourism Crisis Management |
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15 | (18) |
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3 Theoretical Perspectives on Crimes Against Tourists |
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33 | (11) |
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4 The Influence of Organizational Culture on Crisis Planning: An Application of the Competing Values Framework (CVF) in Chinese Hotels |
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44 | (18) |
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5 How Does Crisis Leadership Influence Effective Crisis Readiness (CR)? |
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62 | (15) |
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6 Collaborative Communication Networks: An Application in Indonesia |
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77 | (20) |
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Part III Response and Recovery |
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7 Integrating Tourism into Disaster Recovery Management: The Case of the Great East Japan Earthquake and Tsunami 2011 |
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97 | (19) |
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8 An Analysis of the Tourism Industry's Management Responses to Political Crises in Thailand |
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116 | (16) |
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9 From Tsunami to Recovery: The Resilience of the Sri Lankan Tourism Industry |
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132 | (17) |
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Athula Chammika Gnanapala |
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10 Analysing the Impact of the 2011 Natural Disasters on the Central Queensland Tourism Industry |
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149 | (12) |
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11 Influence of the Global Financial Crisis (GFC) on the Chinese Outbound Travel Market: A Case Study of the Shanghai Regional Market |
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161 | (14) |
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12 The Development of a Transnational Tourism Risk, Crisis and Recovery Management Network |
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175 | (15) |
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13 The Development of New Tourism Networks to Respond to and Recover from the 2011 Christchurch Earthquake |
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190 | (19) |
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Part IV Resolution, Learning and Feedback |
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14 Ecotourism as a Sustainable Recovery Tool after an Earthquake |
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209 | (18) |
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15 The Devastation of Darwin: Representing the Recovery and Reconstruction of Australia after Cyclone Tracy |
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227 | (18) |
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Part V Conclusion and Future Directions |
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16 Conclusion and Future Directions |
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245 | (12) |
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Index |
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257 | |
Noel Scott (Series Edited By) Noel Scott is Adjunct Professor of Tourism Management in the Sustainability Research Centre, University of the Sunshine Coast. His research interests include the study of wildlife tourism, tourism experiences, destination management and marketing, and stakeholder organization. He has over 300 academic articles published including 16 books. He is on the Editorial Board of 10 journals, a Fellow of the Council of Australian University Tourism and Hospitality Educators, and a member of the International Association of China Tourism Scholars.
Eric Laws (Series Edited By) Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric's publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric's twentieth authored or edited book.