This book provides readers with the latest research on the dynamics of language and language diversity in professional contexts. Bringing together novel findings from a range of disciplines, it challenges practitioners and management scholars to question the conventional understanding of language as a tool that can be managed by language policies that standardize language.
Each of the contributions is designed to recognize the strides that have been made in the past two decades in research on language and languages in organizational settings while addressing remaining blind spots and emerging issues. Particular attention is given to multilingualism, socio-linguistic approaches to language in the workplace, migration challenges, critical perspectives on the power of language use and the management of organizations as dialogical, discursive spaces.
Understanding the Dynamics of Language and Multilingualism in Professional Contexts offers new insights into familiar and less familiar issues for international business scholars, sociolinguists, management practitioners and business communication scholars and experts, and brings understanding to the central role that language usage and linguistic diversity play in organisational processes.
Recenzijos
The editors have compiled empirically grounded chapters which utilize new theoretical perspectives, demonstrate cultural and political sensitivities about language use in organizational contexts and beyond. Such a collection is no mean feat to achieve and editors and authors are to be congratulated for this important and innovative book. -- Susanne Tietze, Sheffield Hallam University, UK
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viii | |
| Foreword |
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| Introduction to Understanding the Dynamics of Language and Multilingualism in Professional Contexts |
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1 | (6) |
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PART I MULTILINGUALISM IN A RAPIDLY CHANGING WORLD: NEW PERSPECTIVES ON LANGUAGE DIFFERENCES IN ORGANISATIONS |
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1 Introduction to Multilingualism in a rapidly changing world: new perspectives on language differences in organisations |
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7 | (6) |
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2 Recognition theory: a new lens for investigating language differences in multilingual organisations |
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13 | (17) |
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3 Diversity, activation and self-support: clashing institutional logics around the inclusion of refugees on the labour market |
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30 | (16) |
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4 Agency and multilingualism in public health care: how practitioners draw on local experiences and encounters |
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46 | (16) |
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PART II LANGUAGE PRACTICES IN MULTILINGUAL WORKPLACES AND IMPLICATIONS FOR HUMAN RESOURCE MANAGEMENT |
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5 Introduction to Language practices in multilingual workplaces and implications for human resource management |
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62 | (5) |
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6 Ethnographic study of a manager's engagements with written `English' workplace genres in MNCs |
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67 | (17) |
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7 Revisiting ethnography and reflexivity for language-sensitive workplace research |
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84 | (18) |
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8 Multilingual organisations: employee motives and human resource management adaptive strategies |
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102 | (18) |
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PART III ORGANISATIONS AS DISCURSIVE, POLYPHONIC SPACES: A MULTIDISCIPLINARY APPROACH |
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9 Introduction to Organisations as discursive, polyphonic spaces: a multidisciplinary approach |
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120 | (5) |
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10 Organizing through and by multilingualism: writing languages into the study and practices of organizations |
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125 | (16) |
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11 Revisiting identity construction in the multilingual workplace: an intersectional approach |
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141 | (14) |
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12 Duality of language as a tool for integration versus mobility at work: utility of a polyphonic perspective |
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155 | (15) |
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PART IV DIFFERENT CRITICAL PERSPECTIVES ON THE POWER OF LANGUAGE IN INTERNATIONAL BUSINESS |
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13 Introduction to Different critical perspectives on the power of language in international business |
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170 | (4) |
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14 Language in multilingual organizations: power, policies and politics |
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174 | (16) |
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15 Voices in the employee magazine: a critical investigation |
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190 | (16) |
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16 Let us (not) speak Finnish! On language, power relations and ambivalence |
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206 | (14) |
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| Conclusion to Understanding the Dynamics of Language and Multilingualism in Professional Contexts |
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220 | (5) |
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| Index |
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225 | |
Edited by Philippe Lecomte, President of GEM&L, Retired professor of International Communication, Toulouse Business School, Mary Vigier, Professor Emeritus, Department of Management, ESC Clermont Business School, France, Claudine Gaibrois, Professor of Global and Intercultural Management, Bern University of Applied Sciences, Business School and External Lecturer in Language Diversity, Research Institute for Organizational Psychology, University of St. Gallen, Switzerland and Betty Beeler, Retired Professor of Intercultural Management, Ecole Supérieure de Commerce, Saint-Etienne, France
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