Thompsons ever popular book returns with an update that both holds its original quality and ensures it is applicable for contemporary social work students. It remains a must read. -- Dr Paula Beesley, Senior Lecturer in Social Work * Leeds Beckett University, UK * This book makes following the why, what, when and how of social work very straightforward. -- Dr Paul McCafferty, Senior Lecturer * Ulster University, UK * A great source of knowledge for students, professionals and academics -- Dr Raluca Sarbu, Lecturer in Social Work * University of Worcester, UK *