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Section One Laying the Foundation |
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3 | (4) |
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7 | (8) |
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15 | (4) |
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19 | (4) |
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23 | (6) |
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29 | (14) |
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Section Two Introducing Original Frameworks |
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7 The Five Judgments: the cost of stereotyping in the workplace |
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43 | (26) |
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8 Diversity Foray: a new model for cross cultural effectiveness |
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69 | (4) |
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9 The Four A's: do Ask, Accept, Adapt, Appreciate |
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73 | (16) |
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10 Don't SPACE (Shun, Patronize, Assume, Crumble, Escalate) out |
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89 | (18) |
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Section Three Examining the Five Judgments |
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107 | (4) |
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111 | (6) |
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117 | (4) |
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14 Distinguishing Markers |
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121 | (6) |
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127 | (4) |
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16 Synthesis of the Five Judgments: the Orchid Effect |
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131 | (12) |
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Section Four Cultural Norms: a Practical Global Toolkit |
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17 Unwritten Rules of Engagement |
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143 | (12) |
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155 | (6) |
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19 Communication Guidelines |
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161 | (10) |
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171 | (8) |
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179 | (8) |
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187 | (8) |
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Table A World Religions by Percentage |
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195 | (2) |
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Table B Religious Groupings of the World |
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197 | (2) |
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Table C Spoken World Languages |
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199 | |
