About the Authors |
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xv | |
Acknowledgments |
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xxi | |
Authors' Notes |
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xxiii | |
Foreword |
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xxv | |
Chapter 1 Clauses 0, 1, 2, and 3 |
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1 | (10) |
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1 | (5) |
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1 | (1) |
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1 | (1) |
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1 | (1) |
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2 | (1) |
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2 | (4) |
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6 | (3) |
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7 | (1) |
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8 | (1) |
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8 | (1) |
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Clause 2: Normative References |
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9 | (1) |
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Clause 3: Terms and Definitions |
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9 | (2) |
Chapter 2 Clause 4: Context of the Organization |
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11 | (32) |
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11 | (1) |
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11 | (1) |
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11 | (1) |
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12 | (9) |
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Defining the Organization's Status and Key Issues |
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12 | (1) |
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12 | (2) |
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14 | (1) |
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The North American Context |
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15 | (5) |
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20 | (1) |
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Identifying Stakeholder Needs and Expectations |
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21 | (3) |
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Defining the Requirements and Limitations of your IMS |
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24 | (2) |
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Defining the Content of the IMS |
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26 | (2) |
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Culture Change Management (CCM) |
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28 | (9) |
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Using the Culture Change Models |
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30 | (3) |
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Examples of Culture Change Measures |
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33 | (1) |
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34 | (3) |
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37 | (2) |
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39 | (4) |
Chapter 3 Clause 5: Leadership |
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43 | (32) |
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43 | (1) |
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44 | (1) |
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45 | (1) |
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45 | (1) |
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Subclause 5.1: Leadership Behavior That Drives Innovation |
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45 | (27) |
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Accountability and Consistency |
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48 | (1) |
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48 | (1) |
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49 | (1) |
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49 | (1) |
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49 | (1) |
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Structure, Resources, and Processes |
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50 | (1) |
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50 | (1) |
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Evaluation and Improvement |
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50 | (2) |
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Integration of the IMS into the Existing Systems |
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51 | (1) |
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51 | (1) |
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51 | (1) |
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51 | (1) |
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51 | (1) |
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Subclause 5.1.2: Value Realization |
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52 | (7) |
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Customer Insight and Customer Needs/Wants |
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53 | (2) |
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Risk Tolerance and Risk Appetite |
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55 | (4) |
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Subclause 5.1.3: Innovation Vision |
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59 | (3) |
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Subclause 5.1.4: Innovation Strategy |
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62 | (7) |
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How Do You Create an Innovation Strategy? |
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62 | (1) |
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Understand the Difference Between Innovation Category and Innovation Types |
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63 | (1) |
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63 | (1) |
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Types of Innovation: The Innovation Matrix |
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64 | (2) |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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65 | (1) |
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Understanding the Context of the Organization |
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66 | (1) |
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67 | (2) |
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Subclause 5.2.1: Innovation Policy |
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69 | (3) |
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Communicating the Innovation Policy |
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71 | (1) |
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Subclause 5.3: Defining Roles and Establishing Responsibilities |
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72 | (3) |
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73 | (2) |
Chapter 4 Clause 6: Planning |
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75 | (58) |
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75 | (1) |
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75 | (1) |
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76 | (1) |
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76 | (1) |
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76 | (57) |
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82 | (2) |
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The Four Major Types of Plans |
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84 | (1) |
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85 | (2) |
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Prerequisite Cultural Documentation |
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87 | (1) |
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88 | (1) |
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88 | (1) |
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Vision of the Organization |
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89 | (1) |
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89 | (2) |
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91 | (1) |
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92 | (1) |
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Critical Success Factors - Obstacles to Success |
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93 | (1) |
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94 | (1) |
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94 | (1) |
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The Two Drivers of Innovation |
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95 | (1) |
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The Basic Strategic Planning Process |
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96 | (1) |
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What Makes Organizations Innovative? |
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97 | (1) |
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98 | (4) |
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Ways to Implement an IMS Planning Activity |
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102 | (1) |
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Develop an As/Is Model of the Present IMS |
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102 | (7) |
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Types of As/Is Assessments |
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105 | (4) |
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109 | (1) |
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Top Five Positive/Negative Innovation Change Impacts |
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109 | (4) |
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Subclause 6.1: Addressing Opportunities and Risk (Opportunity Analysis) |
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113 | (10) |
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114 | (2) |
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116 | (2) |
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Innovation Planning to Achieve Objectives |
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118 | (1) |
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119 | (1) |
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Goals and Objectives Planning |
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120 | (2) |
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122 | (1) |
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Subclause 6.3: Organizational Structures |
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123 | (1) |
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Subclause 6.4: Innovation Portfolios |
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123 | (6) |
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Organizational Portfolio Development Cycle |
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124 | (5) |
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129 | (4) |
Chapter 5 Clause 7: Support |
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133 | (46) |
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133 | (1) |
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133 | (1) |
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134 | (1) |
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Classification of Actions |
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134 | (1) |
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Subclause 7.1: Innovation Resources |
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134 | (28) |
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Subclause 7.1.2: Managing People |
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138 | (6) |
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Managing Innovation Teams |
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140 | (2) |
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142 | (2) |
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143 | (1) |
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143 | (1) |
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144 | (1) |
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Subclause 7.1.4: Knowledge Management |
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144 | (23) |
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Definition of Knowledge Management |
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145 | (2) |
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147 | (1) |
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Facilitate Access to Knowledge |
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147 | (1) |
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148 | (1) |
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Agile Funding Process: A Lean Budgeting Approach |
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149 | (1) |
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Innovation Is Not About the Next Big Thing |
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149 | (1) |
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150 | (1) |
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What is an Innovation Lab? A Conceptual Framework |
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151 | (4) |
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Setting Up a Corporate Innovation Lab |
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152 | (3) |
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155 | (1) |
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Innovation and Change Management (ICM) |
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156 | (4) |
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Awareness and Communication |
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160 | (2) |
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Subclause 7.5: Documented Information |
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162 | (1) |
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Subclause 7.6: Tools and Methods |
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163 | (4) |
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Subclause 7.7: Strategic Intelligence Management |
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167 | (5) |
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ISO/DIS 56006 Model: Identify the Strategic Intelligence Needs |
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168 | (1) |
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169 | (1) |
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169 | (1) |
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170 | (1) |
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171 | (1) |
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171 | (1) |
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Subclause 7.8: Intellectual Property Management |
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172 | (5) |
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Types of Intellectual Property Protection |
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173 | (1) |
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Intellectual Property Management Framework |
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174 | (1) |
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Developing an IP Framework |
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175 | (2) |
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177 | (2) |
Chapter 6 Clause 8: Operations |
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179 | (30) |
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179 | (1) |
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179 | (1) |
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180 | (1) |
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Classification of Actions |
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180 | (1) |
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Clause 8.1: General Framework to Operational Control |
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180 | (5) |
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Organization Agility 181 Structure: Create a Cross-Functional and Self-Directed Team to Manage Innovation |
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181 | (4) |
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Governance: Review Your Decision-Making Process |
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181 | (1) |
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Process: Standardize Your Key Processes |
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182 | (1) |
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Collaboration and Partnership |
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183 | (1) |
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Decide Whether to Enter into an Innovation Collaboration Initiative |
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184 | (1) |
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Select and Identify the Right Partner |
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184 | (1) |
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Align the Perception of Value |
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185 | (1) |
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Clause 8.2: Innovation Initiatives |
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185 | (4) |
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Review the Scope of the Innovation Initiative |
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186 | (1) |
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Establish Innovation Metrics and Risk Trigger |
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186 | (1) |
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187 | (1) |
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187 | (2) |
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Roles and Responsibilities |
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188 | (1) |
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188 | (1) |
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IP and Continuous Learning |
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189 | (1) |
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Clause 8.3: Innovation Process |
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189 | (20) |
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Phase I. Opportunity Identification |
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192 | (3) |
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193 | (2) |
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Phase II. Concept Creation |
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195 | (5) |
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Tollgate 1 Opportunity Analysis |
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196 | (4) |
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The Idea Evaluation Process |
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197 | (2) |
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Prepare the Value Proposition |
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199 | (1) |
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Tollgate 2 Value Proposition Approval |
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200 | (1) |
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Phase III. Concept Validation |
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200 | (3) |
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Tollgate 3 Business Case Analysis |
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203 | (1) |
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Phase IV. Solution Development |
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203 | (2) |
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Phase V. Solution Deployment |
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205 | (3) |
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207 | (1) |
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208 | (1) |
Chapter 7 Clause 9: Performance Evaluation |
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209 | (12) |
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209 | (1) |
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209 | (1) |
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210 | (1) |
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Classification of Actions |
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210 | (1) |
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Subclause 9.1.1.1: Monitoring, Measurement, Analysis, and Evaluation |
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210 | (4) |
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211 | (1) |
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The Scope of the Evaluation: What Do You Evaluate? |
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211 | (1) |
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Tools and Methods: How to Evaluate? |
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212 | (2) |
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Who and When to Conduct an Evaluation? |
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214 | (1) |
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Subclause 9.1.2: Conducting the Analysis and the Evaluation |
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214 | (7) |
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215 | (1) |
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216 | (1) |
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216 | (1) |
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217 | (1) |
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Management Review Input (What data to use to conduct the review) |
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217 | (2) |
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219 | (2) |
Chapter 8 Clause 10: Improvement |
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221 | (6) |
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221 | (1) |
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221 | (1) |
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221 | (1) |
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Classification of Actions |
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222 | (1) |
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222 | (5) |
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Corrective Actions and Preventive Actions |
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223 | (1) |
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224 | (1) |
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224 | (1) |
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224 | (3) |
Bibliography |
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227 | (2) |
Appendix A: Glossary |
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229 | (40) |
Appendix B: Most Used Tools |
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269 | (4) |
Appendix C: H.J. Harrington's Value Statements |
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273 | (2) |
Appendix D: ISO 56000:2020 Standards |
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275 | (2) |
Index |
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277 | |