The third revised edition of this comprehensive book continues to provide an essential source of information on practice management. It gives straightforward guidance to veterinary surgeons setting up in practice for the first time as well as being invaluable to established practitioners and staff keen to improve the efficiency of their business. Those preparing for the Certificate in Veterinary Practice Management will find it particularly helpful.
Written by recognised experts in their field, Veterinary Practice Management now includes new chapters on veterinary nurse clinics, pharmacy management, management accounts and staff appraisals. There is also new material providing information and advice on partnership contracts, business marketing and health and safety.
Recenzijos
"This is a book which the VBJ heartily recommends to readers". Veterinary Business Journal "This textbook holds several features which make it a very valuable reference for the practitioner, particularly those established in the UK. It covers the entire scope of Practice Management in a concise, easy to read and yet comprehensive way. The book should be a tremendous help to any practitioner starting in practice, particularly those working with companion animals."
European Journal of Companion Animal Practice, 2003
Author Biographies viii Starting up in Practice 1(6) John Gripper General Tips 7(4) John Bower The Practice Premises 11(6) John Bower The Pet Care Centre 17(2) John Bower Client Meetings 19(4) John Bower Involvement in the Local Community 23(3) John Bower The Receptionist and the Nurse 26(9) John Bower Veterinary Nurse Clinics 35(4) John Bower The Veterinary Surgeon 39(6) John Bower Staff Motivation 45(4) John Bower Staff Training 49(3) John Bower Staff Appraisal 52(5) John Bower Interview Techniques 57(3) John Bower Partners Responsibilities 60(6) Dixon Gunn Retirement 66(7) John Gripper The Practice Manager 73(6) John Bower The Practice Manual 79(8) John Bower Business Marketing 87(10) Peter Gripper Record Keeping 97(5) Dixon Gunn Stock Control 102(5) Dixon Gunn Computers in Practice 107(9) Peter Gripper The Business Plan 116(5) John Gripper Understanding Practice Accounts 121(13) John Gripper Budget Forecasts and Performance Monitoring 134(4) John Gripper Capital Budgeting 138(5) John Gripper The Ins and Outs of Cash Flow 143(8) Dixon Gunn Management Accounts 151(7) Dixon Gunn Construction of a Fee 158(4) Dixon Gunn Securing Income 162(4) Dixon Gunn Buying a Property 166(7) John Gripper A Tax on Income 173(4) Dixon Gunn Value Added Tax 177(5) John Gripper PAYE and National Insurance 182(4) John Gripper Insurance and Pensions 186(8) John Gripper Pharmacy 194(7) Peter Gripper Health and Safety and COSHH (Control of substances Hazardous to Health) 201(7) Peter Gripper Employment Law 208(8) John Gripper Limited Companies 216(3) John Gripper Buying and Selling a Partnership 219(7) Dixon Gunn Payment by the Incoming Partner 226(5) Dixon Gunn Valuation of Goodwill 231(6) John Gripper Partnership Contracts 237(12) John Gripper Index 249
John S. M. Bower is the author of Veterinary Practice Management, 3rd Edition, published by Wiley.
John N. Gripper is the author of Veterinary Practice Management, 3rd Edition, published by Wiley.
Peter L. Gripper is the author of Veterinary Practice Management, 3rd Edition, published by Wiley.
Dixon Gunn is the author of Veterinary Practice Management, 3rd Edition, published by Wiley.
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