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El. knyga: You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done

3.81/5 (87 ratings by Goodreads)
  • Formatas: PDF+DRM
  • Išleidimo metai: 11-Sep-2013
  • Leidėjas: John Wiley & Sons Inc
  • Kalba: eng
  • ISBN-13: 9781118714928
Kitos knygos pagal šią temą:
  • Formatas: PDF+DRM
  • Išleidimo metai: 11-Sep-2013
  • Leidėjas: John Wiley & Sons Inc
  • Kalba: eng
  • ISBN-13: 9781118714928
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Five common problems your team is susceptible toand the one thing you can do to fix all of them There are so many ways a team can go wrong. Does your team make decisions so slowly that nothing ever gets done, or does it go too fast and miss critical issues that come back to bite you later? Does your team bicker endlessly or smile and nod while avoiding the tough issues? Too often, team dysfunction leads to abysmal productivity and zero innovation for your organization, as well as misery and wasted time for you. Most team members sit and wait, feeling trapped in a team that just isn't working. You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done presents a radical new idea: you can change your team. Author Liane Davey shows how you, from any seat at the table, even without support from your colleagues or your team leader, can transform even a toxic team. It starts with living up to five responsibilities that will change the workings of even the most dysfunctional team.





Addresses the five most common ways your team can become toxic Gives you a diagnostic to see if your team is at risk Doles out practical suggestions to deal with the crisis in the short-term Instructs you on how to disrupt the patterns that leave you in an endless cycle of dysfunction Replaces those patterns with positive interactions and even productive conflict Gives you the right words to say to change your team for the betterstarting today Written by Liane Davey, PhD, a highly sought-after consultant and Principal of Knightsbridge Leadership Solutions and the Vice President of Global Solutions and Team Effectiveness

Designed for front line employees, middle managers, executives, or anyone who works regularly in teams, You First will help you figure out how to make your team happier, healthier, and more productive.
Chapter 1 Change Yourself, Change Your Team
1(12)
The Great Promise of Teams
3(1)
The Sad Reality of Teams
4(1)
Teams Are Here to Stay
4(1)
What I've Learned about Fixing Teams
5(2)
There's One Catch
7(1)
The Road Ahead
8(2)
Change Your Team
10(3)
Chapter 2 Toxic Teams
13(10)
How Sick Is Your Team?
19(1)
Coping
20(3)
Chapter 3 The Crisis Junkie Team
23(16)
The Value of Crisis
27(1)
Origins of a Crisis Junkie Problem
28(2)
Impact of Being a Crisis Junkie Team
30(3)
Diagnostic
33(1)
Triage and Emergency Medicine
34(5)
Chapter 4 The Bobble Head Team
39(16)
The Desire for Harmony
44(1)
Origins of a Bobble Head Problem
45(2)
Impact of Being a Bobble Head Team
47(2)
Diagnostic
49(1)
Triage and Emergency Medicine
49(6)
Chapter 5 The Spectator Team
55(14)
Overload
59(1)
Origins of a Spectator Team
60(2)
Impact of Being a Spectator Team
62(1)
Diagnostic
63(1)
Triage and Emergency Medicine
64(5)
Chapter 6 The Bleeding Back Team
69(16)
Civility
73(1)
Origins of a Bleeding Back Team
74(2)
Impact of Being a Bleeding Back Team
76(3)
Diagnostic
79(1)
Triage and Emergency Medicine
79(6)
Chapter 7 The Royal Rumble Team
85(16)
Engagement
89(1)
Origins of a Royal Rumble Team
90(2)
Impact of Being a Royal Rumble Team
92(2)
Diagnostic
94(1)
Triage and Emergency Medicine
94(7)
Chapter 8 The You in Team
101(10)
Team Building
103(3)
It's about You
106(1)
Your Responsibilities
107(4)
Chapter 9 Start with a Positive Assumption
111(20)
It's Over before It's Begun
113(6)
Start with a Positive Assumption
119(7)
Competence, Reliability, and Integrity of Your Teammates
126(2)
Health Check: Are You Starting with a Positive Assumption?
128(3)
Chapter 10 Add Your Full Value
131(22)
Pale Imitations
134(4)
Add Your Full Value
138(7)
A Word about Vulnerability
145(3)
Adding the Wrong Value
148(1)
Health Check: Are You Adding Your Full Value?
149(4)
Chapter 11 Amplify Other Voices
153(20)
The Need for Speed
156(1)
Drowning Out Minority Voices---The Power and the Peril of the Majority
157(2)
The Importance of Diversity
159(3)
Amplify Other Voices
162(6)
What Is Diverse?
168(1)
Health Check: Are You Amplifying Other Voices?
169(4)
Chapter 12 Know When to Say "No"
173(20)
Spread Too Thin
176(5)
Know When to Say "No"
181(6)
How to Say "No"
187(2)
Help! It Didn't Work
189(1)
Times to Say "Yes"
190(1)
Health Check: Do You Know When to Say "No?"
191(2)
Chapter 13 Embrace Productive Conflict
193(22)
We Stink at Conflict
197(1)
Why We Don't Fight the Good Fight
198(3)
Embrace Productive Conflict
201(2)
The Path Forward
203(8)
Health Check: Are You Embracing Productive Conflict?
211(4)
Chapter 14 You First
215(8)
Notes 223(2)
Acknowledgments 225(2)
About the Author 227(1)
About Knightsbridge 228(1)
Index 229
LIANE DAVEY, PHD, is a Principal of Knightsbridge Human Capital Solutions, Inc. and the Vice President for Global Solutions and Team Effectiveness. She is sought out by executives at some of North Americas leading financial services, consumer goods, high-tech, and healthcare organizations to rehabilitate teams that have become toxic and to work with healthy teams that want to take their performance to the next level. A dynamic keynote speaker, Liane takes her message about vital teams to leaders at conferences and management retreats around the world. She is the coauthor of Leadership Solutions.