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El. knyga: Addressing Difficult Situations in Foreign-Language Learning: Confusion, Impoliteness, and Hostility [Taylor & Francis e-book]

(Lecturer in Pragmatics, Discourse Analysis and Sociolinguistics at la Universidad de Guadalajara, Guadalajara, Mexico)
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This book examines a neglected area of foreign-language teaching and learning: difficult and aggressive situations. The author presents the real-life experiences of language users and analyses how these individuals have dealt with confusion, impoliteness and hostility in target-language contexts in the United States, Canada and the United Kingdom and within their home country. By constructing a student-centred pedagogical model around the data collected, the author considers the choices available to language learners in difficult situations, as well as tools for language learners to develop pragmalinguistic and sociopragmatic resources.

Acknowledgements vi
1 Introduction
1(14)
2 Choice: Importance of Face and Stance
15(28)
3 Facing Up to Difficult Situations: Confronting Confusion
43(36)
4 Impoliteness: Positionality and Adopting a Stance
79(38)
5 Hostile and Aggressive Situations: Formulating a Response
117(32)
6 Pedagogy: Raising Awareness and Stance-Taking
149(24)
7 Conclusion
173(6)
Appendix 1 Questionnaire: Negative Incidents 179(1)
Appendix 2 Questionnaire: Impolite/Rude Incidents 180(1)
Appendix 3 Questionnaire: Hostile Incidents 181(1)
References 182(11)
Index 193
Gerrard Mugford is a Senior Lecturer in the Modern Languages Department at the Universidad de Guadalajara, Mexico.