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El. knyga: Business Events

(MICE Knowledge, UK)
  • Formatas: 486 pages
  • Išleidimo metai: 07-Dec-2018
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781351736817
Kitos knygos pagal šią temą:
  • Formatas: 486 pages
  • Išleidimo metai: 07-Dec-2018
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781351736817
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The dynamic and fast-expanding business events sector plays a vital role in the professional lives of hundreds of millions of people worldwide by providing settings in which they can meet for the purposes of negotiation, deliberation, motivation, the dissemination of knowledge, and the celebration of their greatest career-related achievements.

This book provides a sound practical and theoretical context for the study of this subject by covering, in depth, all categories of business-related events including corporate meetings, association conferences, political events, incentive travel, exhibitions, corporate hospitality, awards ceremonies, and SMERF (social, military, educational, religious and fraternal) gatherings.

This new edition has been extensively revised and updated to reflect recent developments in business events, including:

  •  Five new chapters on business events destination marketing, knowledge, sustainability, technology and ethics.
  • New ‘It’s My Job’ voice boxes offering practical insights from people employed in the business events industry.
  • A wide range of new case studies illustrating business events throughout the world, including emerging business events destinations such as Russia and the Middle East.

Written in an accessible yet analytical manner, Business Events is essential reading for all students of Events, Tourism, and Hospitality Management.

List of figures
x
List of tables
xi
List of images
xii
List of case studies
xiv
List of `It's my job' voice boxes
xv
Preface xvii
Acknowledgements xix
1 An introduction to business events
1(20)
Introduction to business events: concepts and definitions
1(1)
The distinguishing characteristics of business events
2(4)
Terminology
6(4)
The benefits of business events
10(3)
Measuring the benefits of business events
13(3)
The costs of business events
16(5)
2 Corporate meetings
21(40)
Corporate communications
21(2)
The uses of corporate meetings
23(4)
The distinguishing characteristics of corporate meetings
27(3)
Corporate meeting planners
30(2)
The corporate meeting planning process
32(29)
3 Association conferences
61(44)
The role of associations
62(4)
The distinguishing characteristics of association conferences
66(8)
Planning association conferences
74(31)
4 SMERF meetings
105(18)
A sense of community
106(2)
The SMERF meetings market
108(2)
The distinguishing characteristics of SMERF meetings
110(3)
Targeting and servicing the SMERF market
113(3)
Planning SMERF events
116(7)
5 Awards ceremonies
123(34)
Recognising achievement
123(4)
The distinguishing characteristics of awards ceremonies
127(2)
The value of awards ceremonies
129(5)
The market for awards ceremonies
134(2)
Designing and delivering awards ceremonies
136(21)
6 Political meetings
157(26)
The uses of political meetings
157(7)
The distinguishing characteristics of political meetings
164(4)
Planning political meetings
168(15)
7 Incentive travel
183(36)
Motivation in the workplace
184(2)
The distinguishing characteristics of incentive travel
186(1)
The value of incentive travel
187(3)
The market for incentive travel
190(5)
Designing and delivering incentive travel programmes
195(24)
8 Exhibitions
219(46)
Marketing communications
220(1)
The distinguishing characteristics of exhibitions
221(3)
The value of exhibitions
224(4)
The market for exhibitions
228(9)
Organising exhibitions
237(28)
9 Corporate hospitality
265(26)
Relationship marketing
265(2)
The distinguishing characteristics of corporate hospitality
267(2)
The benefits of corporate hospitality
269(2)
The challenges in using corporate hospitality
271(3)
The corporate hospitality market
274(4)
Planning corporate hospitality events
278(13)
10 Destination marketing for business events
291(44)
A history of convention bureaus
291(3)
The governance and funding of convention bureaus
294(3)
The marketing activities of convention bureaus
297(16)
Convention bureau services for business events planners
313(22)
11 Business events knowledge
335(32)
The professionalisation of the business events industry
336(1)
The role of formal education in business events
337(3)
Defining the body of knowledge for business events
340(3)
Professional development for the business events workforce
343(3)
Research on the business events industry
346(21)
12 Sustainability for business events
367(36)
A history of sustainability
368(1)
Business events and the natural environment
369(9)
Business events and social legacy
378(5)
Support for business events sustainability initiatives
383(20)
13 Business events ethics
403(18)
Personal ethics and professional ethics
404(1)
Codes of ethics
404(3)
Ethical issues in business events
407(7)
Ethical codes for business events professionals
414(7)
14 Business events technology
421(34)
Technological innovation
421(1)
Technology usage by the business events industry
422(2)
Using the established technologies in business events
424(8)
Using the emerging technologies in business events
432(3)
Technology for exhibitions
435(4)
Venue bandwidth
439(2)
Looking ahead
441(14)
Index 455
Dr Rob Davidson is the Managing Director of MICE Knowledge, a consultancy specialising in research, education and training services for the business events industry. He is also a Visiting Professor in four European universities (Strasbourg, France; Karlsruhe, Germany; Lugano, Switzerland; and Krems, Austria) and he is a Visiting Fellow at the University of Greenwich in London, UK.