Based on never-before-shared insights from more than 1,000 organizations and millions of employees, this insightful book reveals the ten essential culture qualities that can help any organization prepare for, and thrive in a constantly cha...Daugiau...
The disruptively successful entrepreneurial customer service company, Zappos, presents a follow-up to Delivering Happiness that shares instructive stories and lessons for how to implement market-based dynamics for an organizational structure that pro...Daugiau...
(Išleidimo metai: 22-Dec-2017, Paperback / softback, Leidėjas: John Wiley & Sons Inc, ISBN-13: 9781119434924)
Proven principles for sustainable success, with new leadership insight PEAK is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once...Daugiau...
Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own....Daugiau...
Learn the rules to building loyal (and lucrative) digital followings .Renegades Write the Rules reveals the innovative strategies behind the social media success of todays top celebrities, brands, and sports icons, and how yo...Daugiau...
Ši knyga nebeleidžiama, tačiau mes Jums pranešime naudoto egzemplioriaus kainą
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creatin...Daugiau...
(Išleidimo metai: 19-Mar-2013, Paperback / softback, Leidėjas: Grand Central Publishing, ISBN-13: 9780446576222)
Recounts how the author led the online merchant Zappos to extraordinary succss by creating a business culture committed to service and improving the lives of its employees, customers, vendors, and backers. In Delivering Happiness, To...Daugiau...
Explains the mathematical properties of universal emotional truths, describing how during a time of personal loss the author developed emotional equations as a mechanism for recognizing changeable and unchangeable factors in his healing....Daugiau...
(Išleidimo metai: 24-May-2012, Paperback / softback, Leidėjas: Grand Central Publishing, ISBN-13: 9781455508907)
The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness- and then delivers on it....Daugiau...
(Išleidimo metai: 16-Mar-2012, Paperback / softback, Leidėjas: Writers of the Round Table Press, ISBN-13: 9781610660242)
The CEO of the successful online shoe retailer Zappos explains, in graphic novel format, how he used the science of happiness to boost sales and deliver contentment to his employees, customers, investors, and vendors. In his fi...Daugiau...
The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results - by actually creating a company culture that values happiness - and then delivers on it....Daugiau...
(Išleidimo metai: 07-Jun-2010, Hardback, Leidėjas: Business Plus, ISBN-13: 9780446563048)
The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to oth...Daugiau...
The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to oth...Daugiau...
When the goings tough, companies that survive will be those that build the greatest loyalty by exceeding expectations. Yet, too often, companies ignore their customers needs and wants. Today, industries like airlines, retail businesses, and...Daugiau...
Using numerous real-life examples, A Complaint Is a Gift shows precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customers-even when you have to say no. The second edition features tw...Daugiau...
