Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy thei...Daugiau...
Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons.When it comes to delivering the quality, personalized service your patrons...Daugiau...
Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons.When it comes to delivering the quality, personalized service your patrons...Daugiau...
Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons.When it comes to delivering the quality, personalized service your patrons...Daugiau...
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service train...Daugiau...
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service train...Daugiau...
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service train...Daugiau...
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to thei...Daugiau...
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to thei...Daugiau...
(Išleidimo metai: 01-May-2014, EPUB+DRM, Leidėjas: Taylor & Francis Inc, ISBN-13: 9781317954507)
A view of the mutual dependence between libraries and vendorsAs technology advances, libraries are forced to reach beyond their own resources to find effective ways to maintain accuracy and superior service levels. Vendors provide database...Daugiau...
(Išleidimo metai: 01-May-2014, PDF+DRM, Leidėjas: Taylor & Francis Inc, ISBN-13: 9781317954514)
A view of the mutual dependence between libraries and vendorsAs technology advances, libraries are forced to reach beyond their own resources to find effective ways to maintain accuracy and superior service levels. Vendors provide database...Daugiau...
The digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices...Daugiau...
The digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices...Daugiau...
In this book, nine librarians from across the country describe their libraries best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-...Daugiau...
In this book, nine librarians from across the country describe their libraries best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-...Daugiau...
