A clear and intelligent guide for anyone who wants to engage in effective coaching conversations.
Written by an experienced coach, mentor and mediator, this book is perfect for developing your coaching skills by drawing on ideas, tools and models to help you engage in effective coaching conversations.
It takes ideas from a variety of approaches to coaching and explores issues such as ethics, coaching as a line manager, boundaries and qualifications/accreditation. It summarises key ideas from the literature on management, leadership, psychology and personal effectiveness, as well as coaching.
Written in 52 short accessible chapters from A to Z and back again, it is a clear and engaging guide that can be read from beginning to end, or dipped in to as appropriate. Critical questions throughout help the reader to reflect on their own knowledge and apply it to their work or studies. This book is ideal for students on coaching programmes, people working as a coach, consultants, learning and development practitioners, and managers at all levels from supervisor to director.
A Awareness + Responsibility = Performance ABCDE model. CBC and
Acceptance and commitment coaching B Boundaries Being a coach C Culture
Contracting and confidentiality D Dont Just Do Something, Sit There Debate
and dialogue E Emotional intelligence Ethics F Feedback Facilitation G GROW
model Growing People H How to Coach How not to coach I The inner game of
coaching Impostor syndrome Judgement Journey Kolb learning cycle Kantors
languages. Meetings L Listening Letting go M Mentoring Managing people
coaching as a line manager N Note taking and keeping Neuroscience and the
Chimp Paradox O Im OK, Youre OK Objectives, obstacles, options and outcomes
P Playing back Psychometrics Q Questioning Qualifications and accreditation R
Coaching as a relationship Rich pictures (and other tools?) S Supervision
Solution-focused coaching T Teams Time management U Understanding Yourself
and Others Use of self V Voicing Values in Action. Positive Psychology W
Writing Why? X Xtraverts and Introverts Xploring metaphors Y Theory Y and
Theory X Your own practice Z Zoom Zone of proximal development
Bob Thomson is a Professor at Warwick Business School, an experienced and accredited coach and supervisor of coaching, and a workplace mediator. He collaborated with the University of Warwick Wellbeing Services team to deliver a series of webinars to help line managers support their staff during the Covid-19 pandemic. He has worked as a volunteer counsellor and as a Samaritan. He is the author of a number of books on coaching and learning from experience.
He was previously Leadership Development Manager at National Grid Transco. Before moving into coaching and management development he worked as an economist for eleven years with British Steel and ICI. Bob has degrees in maths, in economics and in management learning. He also has Certificates in counselling, coaching, supervision, and mediation.
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