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El. knyga: Ethnic Marketing: Theory, Practice and Entrepreneurship

(University of Newcastle, Australia),
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Together with the development of transformative technologies that epitomize globalization, the ongoing movements of people across borders and other socio-economic pressures are creating a fast-changing business environment that is difficult for business to understand, let alone control. Dominant social expectations that immigrants should seek to adopt an assimilationist socialization path towards the host countrys mainstream are contradicted by minority ethnic group resilience. There is no evidence that these groups naturally disappear within the cultural and behavioural contexts of their adopted countries. Since ethnic minority consumers cannot be expected to assimilate, then they maintain some significant degree of unique ethnicity related consumer characteristics that convert into threats and opportunities for business. The inherent socialisation process also provides opportunities for ethnic entrepreneurship and for proliferation of ethnic minority business.

Following from the extensive examination of scholarly perspectives of ethnic marketing theory, there is an acknowledged and marked divide between theoretical exhortations and what is done in practice, a relative oversight of the implications of mixed embedded markets, and a propinquity to overlook the crucial role played by ethnic entrepreneurship and ethnic networks. Opportunity valuations are difficult to enact due to a lack of intelligence about ethnic markets. Variable sentiment about the future of ethnic marketing links to different predictions on how the drivers of globalization will impact on the acculturation paths of ethnic minorities.

Keeping a focus on the ethnic group as the unit of analysis, combining ethnic marketing and ethnic entrepreneurship theories provides intelligence about contemporary ethnic marketing and practice perspectives. The ultimate objective is to reduce the theory-practice divide through the development of a collaborative framework between business and scholars that converts into theory-in-use.
List of Tables
xii
List of Figures
xiv
Acknowledgements xv
Foreword xvi
1 Issues in Ethnic Marketing Theory, Practice and Entrepreneurship
1(26)
Conceptual Ambiguity
1(2)
What Is Ethnic Marketing? Definitional Differences
3(6)
Ethnic Marketing Issues
9(1)
Other Ethnic Marketing Issues Identified by Researchers
10(4)
Causes of a Gap and Approaches to Reconciliation
14(1)
On the Need for Pragmatism or Theory-in-Use
15(2)
Pragmatism in Ethnic Marketing Theory
17(3)
Summary
20(2)
References
22(5)
2 Ethnicity, Ethnic Groups and Ethnic Identity
27(19)
The Meaning and Relevance of Ethnicity
27(1)
Basis for Defining Ethnicity
28(2)
We Are All Ethnic---Or Are We?
30(1)
Meaning and Centrality of Ethnic Groups
31(4)
The Interlinking of Ethnic Identity With the Ethnic Group
35(1)
Development of Ethnic Identity
36(2)
Ethnic Identity, Consumer Behaviour and the Ethnic Group
38(2)
Summary
40(1)
References
41(5)
3 Acculturation, the Minority Ethnic Group and Ethnic Consumer Behaviour
46(21)
What Is Acculturation?
47(5)
Choice of Acculturation Path
52(2)
Inter-Generational Differences
54(2)
Acculturation and Ethnic Identity
56(1)
Acculturation and Consumer Behaviour
56(3)
Acculturation and Ethnic Group Dynamics
59(2)
Summary
61(1)
References
62(5)
4 Rationale for Ethnic Marketing Focus on Aggregates of Minority Ethnic Groups
67(25)
General Requirements for Effective Market Segmentation
68(3)
Panethnicity
71(5)
Homophily and Ethnic Group Formation
76(3)
Homophily and the Choice of Suppliers to the Ethnic Community
79(1)
An EMIC Approach to Creating Panethnic Segments
80(3)
A Framework for Assessing Panethnic Segments
83(2)
Summary
85(2)
References
87(5)
5 Perspectives on Ethnic Loyalty
92(17)
Interactions Between Ethnic Consumers, Groups and Businesses
93(3)
Loyalty Drivers
96(5)
Cultural Affinity/Shared Ethnicity and Switching Costs
101(3)
Switch Motivations
104(1)
Summary
105(1)
References
105(4)
6 Articulating Ethnic Marketing With Ethnic Entrepreneurship
109(13)
From Immigrant to Ethnic Minority Consumer
110(2)
From Ethnic Minority Consumer to Ethnic Entrepreneur
112(1)
Socialization and Entrepreneurship
113(1)
Recognition of Ethnic Minority Business by Ethnic Communities
114(2)
From Ethnic Marketing to Marketing by Ethnic Minority Businesses
116(2)
References
118(4)
7 Understanding Ethnic Entrepreneurship
122(34)
Conceptualizing Ethnic Entrepreneurship
123(3)
Drivers and Impediments in the Creation of Ethnic Minority Business
126(8)
Ethnic Minority Business' Creation and Consolidation
134(1)
Business Opportunity Structures
135(4)
Group Characteristics
139(2)
Ethnic Strategies and the Typical Ethnic Minority Business
141(3)
Ethnic Groups as Natural Incubators for Ethnic Businesses
144(1)
Conclusion
145(2)
References
147(9)
8 Ethnic Minority Business Growth, Demise and Failure
156(33)
Interactive Model
158(1)
Social Embeddedness Theory
159(2)
One Model Doesn't Fit All
161(1)
Mixed Embeddedness Theory
162(3)
Mixed Embeddedness: The Norm and a Potential Barrier to Growth
165(3)
Considering Growth Capabilities and the Role of the Co-Ethnic Minority Group
168(8)
Ethnic Minority Business and the Acculturation Process
176(2)
Growth and Demise
178(2)
Conclusion
180(1)
References
181(8)
9 Ethnic Networks and the Adoption of Relational Strategies
189(20)
Preferred Suppliers, Ethnic Networks and Minority Ethnic Markets
189(2)
Ethnic Networks as Relational Drivers
191(2)
Networks Imply Relational Imperatives
193(1)
Decision to Adopt a Relational Marketing Approach
194(3)
Relationship Between Consumers and Preferred Suppliers
197(3)
Relationships, Networks and Competitive Advantage
200(2)
Implications for Consumer Groups Not Bound by Ethnicity
202(1)
Conclusion
203(2)
References
205(4)
10 Ethnic Entrepreneurship and the Marketing Mix
209(27)
Theory, Practice, Strategy and the Segmentation Dilemma
209(1)
A View of the Gap Between Theory and Practice
210(2)
Business Opportunities and Ethnic Minority Business
212(3)
Objectives, Strategies and Tactics
215(1)
Ethnic Minority Business Objectives, Strategies and Tactics
216(5)
The Outgrowth Threshold
221(1)
Ethnic Minority Business Customer Portfolio
221(1)
Why Adopt an Ethnic-Sensitive Relational Marketing Strategy?
222(2)
Relational Embedding of Ethnic-Sensitive Tactical Activities
224(4)
Summary
228(1)
References
228(5)
Vignette: An Alternative View of Ethnic Minority Business
233(3)
11 Product, Price, Place, Physical Evidence and Process
236(23)
The Product Element: Considering Tangibility and Perceived Risk
237(2)
Approach to the Discussion of the Tactical Ethnic Marketing Mix
239(14)
References
253(6)
12 Promotion and Personalization
259(25)
The Promotional Element
259(1)
Serving Anyone That Comes Through the Door
260(1)
Marketing Communications and Minority Co-Ethnic Groups
261(1)
The Challenges of a Dynamic Environment
261(1)
Understanding Communication as Information Processing Activity
262(2)
The Value Proposition
264(2)
Typical Tactical Activities
266(3)
Effective Ethnic Communication--More Than Just Language
269(1)
Intra-Ethnic Group Segmentation: Communicating in "Portinhol"
270(1)
Communicating to Reduce Perceived Risk
271(2)
Relational Communications for Ethnic Loyalty
273(2)
The Personalization Element
275(2)
Simultaneity/Inseparability as a Vehicle for Responsiveness and Personalization
277(1)
Conclusion
277(1)
References
278(6)
13 People, Ethics and Social Responsibility
284(38)
Ethnocentrism Within National Boundaries
284(4)
Dealing With Cultural Distance
288(4)
Typical Tactical Activities Deployed by Ethnic Minority Businesses
292(1)
The Choice of People to Employ
293(4)
Ethnic Sensitivity Skills Training
297(2)
People Tactics for Competitive Advantage
299(1)
Ethnic Minority Business: Ethics and Social Responsibility
300(3)
Disadvantage, Vulnerability and Poor Business Practices
303(8)
Exposure to ICT-Based Structural Change
311(1)
Flexibility and Evolutionary Dynamism
312(1)
Summary
312(1)
References
313(9)
14 Environmental Forces, Ethnic Marketing and Ethnic Entrepreneurship
322(28)
The Political Environment
322(1)
Ethnicity, Migration and the Future of Ethnic Marketing
323(3)
Implications From Differences in Immigration Policies and Acculturation
326(3)
Longstanding Countries of Immigration
329(1)
Australian Migration Policy Sketch
330(5)
Canada, New Zealand and the USA
335(2)
Past Major Emigration Countries
337(6)
The Potential for Ethnic Marketing in Other Environments
343(1)
Conclusion
344(3)
References
347(3)
Index 350
Guilherme D. Pires, PhD, is an Associate Professor at the Newcastle Business School, Faculty of Business & Law at University of Newcastle, Australia. He is a Trustee for the Business & Economics Society International and serves on the editorial board of various scholarly journals.

John Stanton, PhD, is an Adjunct Associate Professor (Marketing) in the School of Business, Western Sydney University, Australia.