Gathering the outcomes of the 27th annual international eTourism conference ENTER2020, this book presents new research, innovative systems and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. It shares the latest findings discussed at the conference and highlights various topics within the field, including social media, destination marketing, recommender systems and decision-making, virtual and augmented reality, technology in tourism, and research on hotels and activities. Readers will find a wealth of state-of-the-art insights and ideas on how information and communication technologies can be applied in travel and tourism.
|
|
|
|
Adapting to an Emerging Social Media Landscape: The Rise of Informatization of Company Communication in Tourism |
|
|
3 | (12) |
|
|
|
|
|
|
|
The Dualistic Model of Passion for Online Travel Community Activities: The Role of Real-Me and Emotional Loneliness |
|
|
15 | (12) |
|
|
|
|
|
|
|
Classification and Visualization of Travel Blog Entries Based on Types of Tourism |
|
|
27 | (11) |
|
|
|
|
|
|
|
|
|
|
|
Customer Value Framework and Recommendation Intention: The Moderating Role of Customer Characteristics in an Online Travel Community |
|
|
38 | (15) |
|
|
|
|
|
|
|
|
|
|
|
|
Which Photo Themes Evoke Higher Intention to Visit Switzerland? |
|
|
53 | (12) |
|
|
|
Andreina Irene Ramon Scovino |
|
|
Influencer Marketing for Tourism Destinations: Lessons from a Mature Destination |
|
|
65 | (14) |
|
|
|
|
|
Credibility in Question: Travel Information Adoption Among Chinese Consumers in Canada and Singapore |
|
|
79 | (13) |
|
|
|
|
|
|
|
An Efficiency Assessment of DMOs' Facebook Pages: A Benchmarking Study |
|
|
92 | (11) |
|
|
|
|
|
|
|
Projected and Perceived Destination Image of Tyrol on Inst a gram |
|
|
103 | (14) |
|
|
|
|
|
Recommendation and Decision Making |
|
|
|
The Effects of Group Diversity in Group Decision-Making Process in the Travel and Tourism Domain |
|
|
117 | (13) |
|
|
|
|
|
|
|
Next-POI Recommendations for the Smart Destination Era |
|
|
130 | (12) |
|
|
|
|
|
From Pictures to Travel Characteristics: Deep Learning-Based Profiling of Tourists and Tourism Destinations |
|
|
142 | (15) |
|
|
|
|
|
|
|
Virtual and Augmented Reality |
|
|
|
Enhancing Train Travel with Augmented Reality for Smartphones: The "Tales on Rails" Project |
|
|
157 | (12) |
|
|
|
|
|
|
|
|
|
|
|
Exploring the Impact of Multisensory VR on Travel Recommendation: A Presence Perspective |
|
|
169 | (12) |
|
|
|
|
|
|
|
|
|
Augmented Reality Applications: The Impact of Usability and Emotional Perceptions on Tourists' App Experiences |
|
|
181 | (14) |
|
|
|
|
|
|
|
|
|
|
Impact of Free Wi-Fi on Guest Satisfaction and Price of Properties in Sharing Economy Accommodations |
|
|
195 | (11) |
|
|
|
|
|
Beatriz Gonzalez Lopez-Valcarcel |
|
|
Studying the Factors Influencing Customers' Intention to Use Self-service Kiosks in Fast Food Restaurants |
|
|
206 | (12) |
|
|
|
|
|
Pharmabroad: A Companion Chatbot for Identifying Pharmaceutical Products When Traveling Abroad |
|
|
218 | (13) |
|
|
|
|
|
|
|
|
|
|
|
|
Exploring the Use of Chatbots in Hotels: Technology Providers' Perspective |
|
|
231 | (12) |
|
|
|
|
|
Brandjacking: The Effect of Google's 2018 Keyword Bidding Policy Changes on Hotel Website Visibility |
|
|
243 | (12) |
|
|
|
Blockchain Implementation in Hotel Management |
|
|
255 | (12) |
|
|
|
|
|
|
|
|
|
Self-service Technology Preference During Hotel Service Delivery: A Comparison of Hoteliers and Customers |
|
|
267 | (13) |
|
|
|
|
|
Review Helpfulness: The Influences of Price Cues and Hotel Class |
|
|
280 | (15) |
|
|
|
|
|
|
|
|
|
|
Semantic Data Models for Hiking Trail Difficulty Assessment |
|
|
295 | (12) |
|
|
|
|
|
|
|
|
|
|
|
Volunteered Geographic Information for Monitoring and Exploring Cycling Activities in the Japanese Nationwide Geographical Space |
|
|
307 | (14) |
|
|
| Author Index |
|
321 | |
Julia Neidhardt is a researcher at the Faculty of Informatics at TU Wien, Austria. She has a background in mathematics and computer science, and her research interests include picture-based travel recommender systems, predictive models of touristic behavior and peer influence in online social networks. Dr. Neidhardt has published over 30 papers in peer-reviewed journals and conferences. She was co-chair of the Workshop on Recommenders in Tourism (RecTour) at the ACM RecSys Conference in the last four years and research track co-chair of ENTER 2019.
Wolfgang Wörndl is a senior researcher and lecturer at the Department of Informatics at TU Munich (TUM), Germany. He obtained diploma degrees in both computer science and business and holds a doctoral degree in computer science from TUM. His current research focuses on interactive recommender systems in mobile scenarios such as travel and tourism. He co-organized and served as program committee member for a large number of journals, conferences and workshops, e.g. local chair of ACM MobiSys 2018 and co-chair of the Workshop on Recommenders in Tourism (RecTour) at the ACM RecSys Conference.
Daugiau apie elektronines knygas