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Marketing of Tourism Experiences [Kietas viršelis]

Edited by (University of Queensland, Australia), Edited by (James Cook University, Australia), Edited by (University of Applied Science, Switzerland)
  • Formatas: Hardback, 284 pages, aukštis x plotis: 246x174 mm, weight: 690 g
  • Išleidimo metai: 07-Dec-2009
  • Leidėjas: Routledge
  • ISBN-10: 0415567580
  • ISBN-13: 9780415567589
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 284 pages, aukštis x plotis: 246x174 mm, weight: 690 g
  • Išleidimo metai: 07-Dec-2009
  • Leidėjas: Routledge
  • ISBN-10: 0415567580
  • ISBN-13: 9780415567589
Kitos knygos pagal šią temą:

This book provides a review of the current theory and practice of experiential tourism and how it is marketed. Many societies today are characterised by widespread individual wealth of an order previously confined to the elite with the consequence that ownership of ‘ordinary’ physical goods is no longer a distinguishing factor. Instead people are now seeking the ‘extraordinary’ with examples being bodies enhanced through surgery, personal fitness trainers, and, in the case of leisure and tourism, seeking unique and unusual places to visit and activities to undertake. This trend manifests in the increasing consumption of services and the addition of experiential elements to physical goods by businesses aware of societal changes. The trend is enhanced by rapidly changing technology and economic production methods providing new sectors of the world’s population with access to the consumption experiences that are repeatedly featured in the media. This is the experience economy, characterised by a search by consumers for fantasies, feelings, and fun.

This book was based on a special issue of Journal of Hospitality Marketing & Mangement.

Introduction The Marketing of Hospitality and Leisure Experiences 1
Noel Scott, Eric Laws, and Philipp Boksberger
1 Conceptualizing Experience: A Tourist Based Approach
13
Serena Volo
2 Urban Tourism Precincts and the Experience of Place
29
Tony Grijfin and Bruce Hayllar
3 Reading the Landscape: The Development of a Typology of Literary Trails that Incorporate an Experiential Design Perspective
56
Nicola MacLeod, Deborah Hayes, and Alix Slater
4 The Consumption of Museum Service Experiences: Benefits and Value of Museum Experiences
75
Jennifer Kim Lian Chan
5 Retail and Service Encounters: The Inter-Cultural Tourist Experience
99
Katherine B. Hartman, Tracy Meyer, and Lisa L. Scribner
6 Student Travel Experiences: Memories and Dreams
118
Michael Morgan and Feifei Xu
7 The Staging of Experiences in Wine Tourism
139
Birgit Pikkemaat, Mike Peters, Philipp Boksberger, and Manuela Secco
8 Marketing the Leisure Experience to Baby Boomers and Older Tourists
156
Ian Patterson and Shane Pegg
9 Effect of Experience on Cognition, Affect and Satisfaction: The Case of Japanese Visitors to Macau
175
Yi Chen, Xinran Y. Lehto, and Soojin Choi
10 Quality Tourism Experiences: Reviews, Reflections, Research Agendas 196
Gayle Jennings, Yonng-Sook Lee, Amanda Ayling, Brooke Lunny, Carl Cater, and Claudia Ollenburg
11 Agenda for Co-Creation Tourism Experience Research 213
Esther Binkhorst and Teun Den Dekker
12 Cultural Experience Tourist Motives Dimensionality: A Cross-Cultural Study 230
Pandora L. Kay
Index 273
Noel Scott is a senior lecturer in the School of Tourism and Leisure Management, The University of Queensland.









Eric Laws is an adjunct professor at James Cook University, Cairns, Queensland, Australia.









Philipp Boksberger is Director of the Institute for Tourism and Leisure Research at the University of Applied Science HTW Chur, Switzerland.