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El. knyga: Marketing of Tourism Experiences

Edited by (University of Queensland, Australia), Edited by (James Cook University, Australia), Edited by (University of Applied Science, Switzerland)
  • Formatas: 288 pages
  • Išleidimo metai: 13-Sep-2013
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781317987277
Kitos knygos pagal šią temą:
  • Formatas: 288 pages
  • Išleidimo metai: 13-Sep-2013
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781317987277
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This book provides a review of the current theory and practice of experiential tourism and how it is marketed. Many societies today are characterised by widespread individual wealth of an order previously confined to the elite with the consequence that ownership of ‘ordinary’ physical goods is no longer a distinguishing factor. Instead people are now seeking the ‘extraordinary’ with examples being bodies enhanced through surgery, personal fitness trainers, and, in the case of leisure and tourism, seeking unique and unusual places to visit and activities to undertake. This trend manifests in the increasing consumption of services and the addition of experiential elements to physical goods by businesses aware of societal changes. The trend is enhanced by rapidly changing technology and economic production methods providing new sectors of the world’s population with access to the consumption experiences that are repeatedly featured in the media. This is the experience economy, characterised by a search by consumers for fantasies, feelings, and fun.

This book was based on a special issue of Journal of Hospitality Marketing & Mangement.

Introduction
The Marketing of Hospitality and Leisure Experiences
1(12)
Noel Scott
Eric Laws
Philipp Boksberger
1 Conceptualizing Experience: A Tourist Based Approach
13(16)
Serena Volo
2 Urban Tourism Precincts and the Experience of Place
29(27)
Tony Griffin
Bruce Hayllar
3 Reading the Landscape: The Development of a Typology of Literary Trails that Incorporate an Experiential Design Perspective
56(19)
Nicola MacLeod
Deborah Hayes
Alix Slater
4 The Consumption of Museum Service Experiences: Benefits and Value of Museum Experiences
75(24)
Jennifer Kim Lian Chan
5 Retail and Service Encounters: The Inter-Cultural Tourist Experience
99(19)
Katherine B. Hartman
Tracy Meyer
Lisa L. Scribner
6 Student Travel Experiences: Memories and Dreams
118(21)
Michael Morgan
Feifei Xu
7 The Staging of Experiences in Wine Tourism
139(17)
Birgit Pikkemaat
Mike Peters
Philipp Boksberger
Manuela Secco
8 Marketing the Leisure Experience to Baby Boomers and Older Tourists
156(19)
Ian Patterson
Shane Pegg
9 Effect of Experience on Cognition, Affect and Satisfaction: The Case of Japanese Visitors to Macau
175(21)
Yi Chen
Xinran Y. Lehto
Soojin Choi
10 Quality Tourism Experiences: Reviews, Reflections, Research Agendas
196(17)
Gayle Jennings
Young-Sook Lee
Amanda Ayling
Brooke Lunny
Carl Cater
Claudia Ollenburg
11 Agenda for Co-Creation Tourism Experience Research
213(17)
Esther Binkhorst
Teun Den Dekker
12 Cultural Experience Tourist Motives Dimensionality: A Cross-Cultural Study
230(43)
Pandora L. Kay
Index 273
Noel Scott is a senior lecturer in the School of Tourism and Leisure Management, The University of Queensland.









Eric Laws is an adjunct professor at James Cook University, Cairns, Queensland, Australia.









Philipp Boksberger is Director of the Institute for Tourism and Leisure Research at the University of Applied Science HTW Chur, Switzerland.