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xiii | |
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xvii | |
Acknowledgements |
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xix | |
Foreword |
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xxiii | |
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1 | (26) |
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3 | (3) |
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6 | (2) |
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8 | (4) |
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Unit 4 Making the Case for Museums |
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12 | (6) |
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Unit 5 Museums and Sustainability |
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18 | (2) |
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Unit 6 Museums and Social Responsibility |
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20 | (2) |
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Unit 7 Museums and Theory |
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22 | (1) |
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Unit 8 Museums and Ethics |
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23 | (4) |
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SECTION 2 THE MUSEUM AND ITS USERS |
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27 | (104) |
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Unit 9 Museums and Their Location |
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29 | (2) |
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Unit 10 Museums Are for People |
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31 | (3) |
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Unit 11 Access and Accessibility |
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34 | (4) |
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Unit 12 Understanding Your Market |
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38 | (10) |
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Unit 13 Marketing Your Museum |
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48 | (8) |
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Unit 14 Developing New Audiences |
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56 | (3) |
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Unit 15 Special Audiences: Museums and People With Disabilities and Special Needs |
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59 | (4) |
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63 | (4) |
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Unit 17 Learning In Museums |
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67 | (3) |
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Unit 18 Learning: Inside the Museum |
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70 | (5) |
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Unit 19 Learning: Beyond the Museum |
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75 | (4) |
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Unit 20 Events and Activities: Creating Programmes |
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79 | (10) |
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Unit 21 Facilities for Visitors |
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89 | (3) |
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Unit 22 Providing Services: Shops and Sales Points |
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92 | (4) |
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Unit 23 Providing Services: Food and Drink |
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96 | (3) |
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Unit 24 Providing Facilities for Hire |
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99 | (3) |
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Unit 25 Information Services |
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102 | (6) |
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108 | (4) |
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112 | (3) |
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Unit 28 Social Media and Museums |
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115 | (3) |
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Unit 29 Public Relations and the Media |
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118 | (5) |
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Unit 30 Working With Friends' and Volunteer Groups |
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123 | (4) |
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Unit 31 Researchers As Users |
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127 | (4) |
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SECTION 3 PRESENTING AND INTERPRETING COLLECTIONS |
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131 | (58) |
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Unit 32 Introducing Interpretation |
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133 | (4) |
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Unit 33 Presentation Techniques: Graphics |
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137 | (2) |
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Unit 34 Presentation Techniques: Three-Dimensional |
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139 | (3) |
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Unit 35 Presentation Techniques: Audio-Visual |
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142 | (4) |
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Unit 36 Presentation Techniques: Interactives |
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146 | (2) |
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Unit 37 Presentation Techniques: Using People |
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148 | (2) |
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150 | (3) |
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153 | (3) |
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Unit 40 Planning New Displays and Exhibitions |
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156 | (6) |
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Unit 41 Research for Displays and Exhibitions |
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162 | (2) |
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164 | (6) |
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Unit 43 Briefing A Designer |
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170 | (7) |
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Unit 44 Display and Exhibition Design and Production |
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177 | (5) |
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182 | (2) |
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Unit 46 Evaluating Displays and Exhibitions |
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184 | (5) |
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SECTION 4 COLLECTING AND COLLECTIONS |
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189 | (42) |
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Unit 47 Types of Collections |
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191 | (3) |
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Unit 48 Policies for Collecting |
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194 | (3) |
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Unit 49 Policies for Disposal |
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197 | (3) |
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Unit 50 Donations, Purchases and Loans |
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200 | (5) |
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Unit 51 Collecting and Field Documentation |
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205 | (3) |
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208 | (3) |
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Unit 53 Fieldwork and Record Centres |
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211 | (3) |
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Unit 54 Photography, Film and Video |
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214 | (4) |
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Unit 55 Audio-Recording and Oral History |
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218 | (6) |
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Unit 56 The Role of Collections In Research |
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224 | (2) |
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Unit 57 Ethical Considerations and Repatriation |
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226 | (1) |
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Unit 58 Museum Archives and Museum History |
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227 | (4) |
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SECTION 5 MANAGING AND CARING FOR COLLECTIONS |
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231 | (80) |
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Unit 59 Collections Management Plans |
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233 | (2) |
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Unit 60 Collections Audits |
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235 | (4) |
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Unit 61 Documentation Systems |
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239 | (7) |
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Unit 62 Working With Conservators and Conservation Plans |
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246 | (6) |
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Unit 63 Preventive Conservation: Principles |
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252 | (4) |
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Unit 64 Environmental Monitoring and Control: Light |
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256 | (4) |
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Unit 65 Environmental Monitoring and Control: Humidity and Temperature |
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260 | (4) |
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Unit 66 Environmental Monitoring and Control: Air Pollution/Pest and Insect Attack |
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264 | (4) |
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Unit 67 Materials Testing |
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268 | (3) |
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Unit 68 Collections Storage: Principles |
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271 | (5) |
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Unit 69 Collections Storage: Practice |
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276 | (7) |
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Unit 70 Handling, Packing and Moving Collections |
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283 | (4) |
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Unit 71 Remedial Conservation: Principles |
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287 | (2) |
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Unit 72 Remedial Conservation: Practice |
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289 | (2) |
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Unit 73 Disaster Planning |
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291 | (5) |
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296 | (4) |
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Unit 75 Collections Security: Physical and Electronic |
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300 | (4) |
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Unit 76 Collections Security: Systems and Procedures |
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304 | (3) |
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307 | (4) |
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SECTION 6 THE MUSEUM AND ITS BUILDINGS |
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311 | (54) |
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Unit 78 Museum Buildings: Form and Function |
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313 | (5) |
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Unit 79 Museums and Their Physical Setting |
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318 | (3) |
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Unit 80 Museum Buildings: Planning for Access |
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321 | (5) |
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Unit 81 Options Analysis and Feasibility Assessment |
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326 | (7) |
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Unit 82 Working With Architects |
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333 | (6) |
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Unit 83 Museum Buildings: Physical Security |
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339 | (3) |
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Unit 84 Museum Buildings: Management and Maintenance |
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342 | (4) |
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Unit 85 Museum Buildings: Sustainability |
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346 | (6) |
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Unit 86 Moving the Museum |
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352 | (4) |
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Unit 87 Orientation and Signage |
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356 | (4) |
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Unit 88 Atmosphere, Pace and Flow |
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360 | (5) |
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SECTION 7 THE MUSEUM AND ITS MANAGEMENT |
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365 | (106) |
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Unit 89 Legal Status, Governance and Management Structures |
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367 | (3) |
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370 | (4) |
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374 | (3) |
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Unit 92 Policy Development and Management Planning |
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377 | (4) |
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Unit 93 Developing A Forward Plan |
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381 | (9) |
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Unit 94 Measuring Performance In Museums |
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390 | (5) |
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Unit 95 Evaluating the Museum's Success |
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395 | (2) |
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Unit 96 Project Management |
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397 | (5) |
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Unit 97 Financial Management |
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402 | (9) |
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Unit 98 New Sources of Income |
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411 | (7) |
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418 | (6) |
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Unit 100 Management of Change |
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424 | (3) |
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Unit 101 Internal Communications |
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427 | (5) |
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Unit 102 Staff Structures |
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432 | (1) |
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Unit 103 Volunteers In Museums |
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433 | (4) |
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Unit 104 Recruiting Museum Staff |
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437 | (4) |
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Unit 105 Conditions of Service |
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441 | (3) |
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Unit 106 Performance Standards for the Individual |
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444 | (3) |
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Unit 107 Job Appraisal and Assessing Performance |
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447 | (2) |
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Unit 108 Staff Training and Professional Development |
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449 | (3) |
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Unit 109 Using Consultants and Outsourcing |
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452 | (6) |
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Unit 110 Health and Safety |
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458 | (5) |
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Unit 111 Administrative Procedures |
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463 | (3) |
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Unit 112 Information Technology and the Museum |
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466 | (5) |
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SECTION 8 SUPPORTING RESOURCES |
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471 | (10) |
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Unit 113 Sources of Information and Support |
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473 | (4) |
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Unit 114 Resources for Museums on the Internet |
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477 | (4) |
Glossary |
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481 | (6) |
Select bibliography |
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487 | (8) |
Index |
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495 | |