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El. knyga: Representing Organization: Knowledge, Management, and the Information Age

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(, Management Centre, University of Leicester), (, Critical Organization Studies, University for Humanistics, Utrecht and Department of Management, Keele University), (, Department of Management, Keele University)
  • Formatas: PDF+DRM
  • Išleidimo metai: 17-Jun-2004
  • Leidėjas: Oxford University Press
  • Kalba: eng
  • ISBN-13: 9780191525124
Kitos knygos pagal šią temą:
Representing Organization: Knowledge, Management, and the Information AgeDidesnis paveikslėlis
  • Formatas: PDF+DRM
  • Išleidimo metai: 17-Jun-2004
  • Leidėjas: Oxford University Press
  • Kalba: eng
  • ISBN-13: 9780191525124
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This textbook provides an accessible theoretical analysis of the organizational impact of information technologies.

It seeks to examine and comment upon the myriad ways in which actors, organizations, and environments are represented through these technologies. Contemporary threats to organizational form and stability are considered alongside the potential that information technologies offer to both exacerbate and overcome them. It examines, amongst others, issues surrounding the material and symbolic aspects of information systems; risk and prediction; systems implementation and systems success; knowledge management practices; accountability and other management practices; computerized modelling; and the virtual organization. To this end it deploys a number of different theoretical lenses including:

· systems theory · social constructivism · labour process theory · post-structuralism · actor network theory

These offer complementary and contrasting insights into the computerization of managerial work. In order to ensure that the book is both relevant and approachable to students from a range of backgrounds these theories are applied to real examples of the development and implementation of information systems. This combination fosters practical knowledge that is theoretically informed. The book thus aims to bridge the gap between the abstractions of current theories of organization and the grounded material that forms the bulk of Information Systems literature. It thus offers a novel way into the ongoing debates surrounding technological change and the perennial problems of managerial control.

It has been designed to support theoretically informed Information and Technology courses at the advanced undergraduate and postgraduate levels, and will also be of interest to academics in the fields of Management, Information Technology, Sociological, and Cultural studies.
Notes on Authors xii
List of Inserts
xiii
Introduction 1(1)
Information as if it mattered 1(3)
Using this book 4(5)
Management, Information, and the Labour Process
9(12)
Key concepts
9(1)
Key themes
9(1)
Introduction
9(1)
Who uses information systems?
9(1)
Technology and the labour process
10(3)
Changing the scale and scope of control
13(1)
Transforming work and informing management
14(1)
Automating the control of machine tools
15(3)
Creating management through information
18(1)
Summary
19(1)
Discussion questions
20(1)
Suggestions for further reading
20(1)
Information, Representation, and Organization
21(14)
Key concepts
21(1)
Key themes
21(1)
Introduction
21(1)
What is special about information technologies?
22(1)
Building the pyramids: The informational story of hierarchy
23(1)
Representing
24(2)
Representational environment and economy
26(1)
Representational techniques in practices
27(4)
Representational devices and power
31(1)
Summary
32(1)
Discussion questions
33(1)
Suggestions for further reading
33(1)
Other useful sources include
33(2)
The Conceptual Basis of Information Systems: Modelling the World
35(16)
Key concepts
35(1)
Key themes
35(1)
Introduction
35(1)
From system to System Theory
36(8)
Designed by whom? Or what?
38(1)
Is everything a system?
39(1)
What is `in' the system and what outside? Or, to put it another way, which parts are `system' and which `environment'?
39(1)
Is a system a `thing' or is `systems' merely a way of looking at `things'?
40(1)
How do we define (or divine) the objective of a system? How do we know that it is the overall objective that we have happened upon?
41(1)
What counts as an `established' or `designed' arrangement? What is being `established' or `designed'?
42(1)
If we do not know what the `whole' is, how do we know if it is greater than the sum of its parts?
42(1)
How do we distinguish between elements and process flows?
42(1)
What is system and what is element? Or what is system and what is subsystem? Where does the hierarchy end?
43(1)
Seeing the future
44(1)
Historical precedents?
45(1)
How does modelling `work'?
45(3)
Summary
48(1)
Discussion questions
49(1)
Suggestions for further reading
49(2)
Speaking for Information Systems: Analysing and Prescribing Material Information
51(22)
Key concepts
51(1)
Key themes
51(1)
Introduction
52(1)
Different `screens'
52(1)
Managing refining
53(5)
From `managing imbalances' to `exchanges and modal planning'
58(3)
An associology of translation?
61(1)
The translation process
62(3)
Defining and coordination roles: the process of enrolment
65(1)
Rotterdam refinery
66(3)
Mobilizing enrolled entities to act for the enunciator
69(1)
Speak for yourself: Screening translation and appropriation
70(1)
Summary
70(1)
Discussion questions
71(1)
Suggestions for further reading
71(2)
Representation 2: Representation and Simulation
73(10)
Key concepts
73(1)
Key themes
73(1)
Introduction
73(1)
Re(-)presentation, mobility, and technology
74(1)
Enter the body
75(2)
The fold
77(2)
Gigantic simulation
79(2)
Summary and conclusion
81(1)
Discussion questions
82(1)
Suggestions for further reading
82(1)
New Management Practices: Empowerment, Information, and Control
83(18)
Key concepts
83(1)
Key themes
83(1)
Introduction
83(1)
Why new now?
84(1)
What's new?
85(2)
Rhetorics of empowerment
87(1)
Systems for self-discipline
88(3)
Self-scanning?
91(1)
Helping oneself with a handset 1
92(2)
Maintaining control
94(1)
Helping oneself with a handset 2
95(3)
Summary
98(1)
Discussion questions
99(1)
Suggestions for further reading
99(2)
Accountability and Systems Success
101(20)
Key concepts
101(1)
Key themes
101(1)
Introduction
101(1)
Being accountable
101(2)
The system builders
103(6)
Central focus
104(1)
The database
105(1)
The core application: modelling accountability
106(3)
Simultaneous simulation, understanding, and the translation of accountability
109(3)
Managing the benefits of OMS: the buck stops here
112(2)
Precedent, practice, and practicalities
114(3)
Summary and conclusion
117(1)
Discussion questions
118(1)
Suggestions for further reading
119(2)
The Virtual Organization?
121(16)
Key concepts
121(1)
Key themes
121(1)
Introduction
121(1)
Groupware: a new hope for organizational sociality
122(2)
Groupware in an organizational context
124(3)
Organizational memory or organizing memory
127(5)
Just talk?
132(2)
Summary
134(1)
Discussion questions
134(1)
Suggestions for further reading
135(2)
Representation 3: Risk, Control, and the Escape of Uncertainty
137(14)
Key concepts
137(1)
Key themes
137(1)
Introduction
137(1)
Representation and the accomplishment of organization
138(1)
Symbols and materials
139(1)
Representing objectification in the information age
140(3)
A representational communication
143(1)
From context-embedded signification to abstract signification
144(3)
Connections, contextual knowledge, and oral language
147(1)
Summary
148(1)
Discussion questions
149(1)
Suggestions for further reading
149(2)
Handling Knowledge Management
151(20)
Key concepts
151(1)
Key themes
151(1)
Introduction
151(1)
Data, information, knowledge
152(2)
Dealing with knowledge in KM
154(7)
From individual to collective knowledge
155(1)
Organizational learning
156(1)
Organizations learning from Individuals
156(1)
Learning at an organizational level
157(2)
What about organization?
159(2)
Understanding knowledge
161(5)
A philosophical bent
161(3)
A sociological bent
164(2)
And back to KM
166(3)
Summary
169(1)
Discussion questions
169(1)
Suggestions for further reading
170(1)
Postscript 171(2)
Notes 173(8)
Bibliography 181(16)
Name Index 197(4)
Subject Index 201


Simon Lilley is a Reader in Information and Organization at the Management Centre, University of Leicester. Simon studied for his first degree, in psychology, at University College London. His PhD, which considers the impact of computerisation on the management of oil refineries, was awarded by Edinburgh University, being funded by the ESRC as part of their Programme on Information and Communication Technologies. Simon has taught previously at the Universities of Keele, Edinburgh, Glasgow, and Lancaster, at the International Business School, Budapest, and at the Manchester School of Management, UMIST.

Geoffrey Lightfoot is a Visiting Reader in Critical Organization Studies, University for Humanistics, Utrecht and a Visiting Lecturer in the Department of Management, Keele University. Geoffrey studied for his first degree, in social science, with the Open University. His masters in Economic History was taken with the London School of Economics and Political Science. His PhD, which investigated financial management practices of small firm owner-managers, was awarded by Kingston University. Geoff has taught at Kinston University, Keele University, and the University for Humanistics, Utrecht.

Paulo Amaral M. N. is an Associate Lecturer in the Department of Management, Keele University. Paulo studied for his undergraduate degree, in Economics and Business, at the University of Turin, Italy, and has taught at Keele University in Management Information Systems, Entrepreneurship, Accounting, Marketing and Management.
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