Preface |
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viii | |
Acknowledgements |
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x | |
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1 The workplace and the academy |
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1 | (10) |
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1 | (2) |
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The workplace and the academy: a comparison |
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3 | (4) |
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3 | (2) |
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5 | (1) |
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Learning and socialisation |
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6 | (1) |
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7 | (1) |
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8 | (3) |
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2 Workplace communities and workplace writing |
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11 | (15) |
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11 | (1) |
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12 | (1) |
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13 | (3) |
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16 | (3) |
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18 | (1) |
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Studies of discourse communities |
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19 | (4) |
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A discourse community: the PR industry and its practices |
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21 | (2) |
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23 | (3) |
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3 Genres and genre analysis |
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26 | (14) |
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26 | (1) |
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Approaches to genre and genre analysis |
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27 | (4) |
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Widening the scope of genre analysis |
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31 | (1) |
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31 | (1) |
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32 | (3) |
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34 | (1) |
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Discourse communities and interdiscursivity |
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35 | (3) |
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38 | (2) |
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40 | (15) |
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40 | (1) |
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Genres and intertextuality |
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41 | (1) |
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Intertextuality in workplace settings |
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42 | (2) |
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The purpose and function of intertextuality |
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44 | (1) |
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Email and intertextuality |
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45 | (2) |
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Intertextuality and pedagogy |
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47 | (2) |
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Tackling intertextuality in a classroom setting |
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49 | (5) |
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54 | (1) |
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55 | (15) |
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55 | (1) |
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What is collaborative writing? |
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56 | (4) |
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Collaborative writing in workplace settings |
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60 | (1) |
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Teaching collaborative writing |
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61 | (1) |
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Task design and collaborative interaction |
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64 | (3) |
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67 | (3) |
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6 Power, politeness and language |
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70 | (1) |
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70 | (1) |
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Power and language: the challenges for writers |
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71 | (1) |
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72 | (1) |
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73 | (1) |
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Politeness and writing research |
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74 | (2) |
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76 | (2) |
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76 | (1) |
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Internal and external communication |
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77 | (1) |
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Politeness and requests: writing emails |
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78 | (1) |
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Writing email requests in academic settings |
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79 | (4) |
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Email requests: challenges for research and pedagogy |
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83 | (2) |
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85 | (3) |
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7 Channels of communication |
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88 | (16) |
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88 | (2) |
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Models of technology adoption |
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90 | (2) |
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The impact of technologies on writing |
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92 | (7) |
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93 | (2) |
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Instant messaging and web-chat |
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95 | (2) |
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Email and instant messaging |
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97 | (2) |
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Technology and writing: opportunities and challenges |
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99 | (3) |
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99 | (1) |
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Management of corporate image |
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100 | (1) |
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Collaborating in virtual space |
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101 | (1) |
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102 | (2) |
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104 | (16) |
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104 | (1) |
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Organisational culture and discourse community |
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105 | (3) |
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Organisational culture: definitions and approaches |
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108 | (4) |
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Schein's model of organisational culture |
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110 | (2) |
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Interpreting an organisational culture |
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112 | (3) |
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Management beliefs and organisational culture |
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113 | (2) |
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Organisational culture and pedagogy |
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115 | (4) |
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119 | (1) |
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9 Socialisation processes |
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120 | (16) |
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120 | (1) |
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121 | (2) |
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The academy and the workplace as contexts for learning |
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123 | (1) |
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124 | (2) |
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The issue of transferability |
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126 | (3) |
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Towards possible pedagogies |
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129 | (1) |
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Socialising into a workplace: a case study |
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130 | (3) |
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133 | (3) |
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10 Workplace writing and pedagogy: concluding thoughts |
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136 | (9) |
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136 | (1) |
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Textbooks and workplace writing |
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137 | (4) |
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141 | (4) |
References |
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145 | (18) |
Index |
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163 | |